Front Desk Agent/Breakfast Attendant

Front Desk Agent / Breakfast Attendent

Alberigo Hotel Management

About Us

Alberigo Hotel Management is a fast-growing hospitality company expanding across Marriott, IHG, and Hilton brands. We are passionate about creating exceptional guest experiences and equally committed to developing our team. We invest in our people through leadership courses, ongoing training, and a strong promote-from-within culture. When you join us, you’re not just taking a job, you’re building a long-term career in hospitality.

Job Overview

We are seeking a reliable, professional, and guest-focused Front Desk Agent / Night Auditor to join our team. This position is ideal for someone who is detail-oriented, dependable, and committed to delivering outstanding service. As one of the first points of contact for our guests. You will help ensure every stay is smooth, secure, and memorable. Whether during the day, evening, or overnight hours.

Schedule

This position offers flexible scheduling across multiple shifts.

Weekend and holiday availability is required.

Job Summary

We are seeking a dependable and friendly team member to join our hotel staff as a Front Desk Agent and Breakfast Attendant. In this role, you will be scheduled to work in either the front desk or breakfast service area, depending on business needs. You will provide excellent guest service in both capacities, whether assisting guests at check-in/check-out or ensuring a clean, well-stocked, and welcoming breakfast experience.

The ideal candidate is flexible, customer-focused, and comfortable working in different areas of the hotel as needed. environment.

Key Responsibilities:

Front Desk Duties:

• Greet guests warmly and provide exceptional customer service
• Check guests in and out efficiently
• Handle reservations, cancellations, and room assignments
• Answer phone calls and respond to guest inquiries
• Address guest concerns and resolve issues promptly
• Maintain accurate records and process payments

Breakfast Attendant Duties:

• Set up and break down the breakfast area daily
• Prepare and restock food and beverage items
• Ensure cleanliness and organization of the breakfast area
• Follow food safety and sanitation guidelines
• Monitor inventory and report supply needs

Qualifications

• Previous hospitality or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and work independently
• Basic computer skills
• Flexible schedule, including weekends and holidays
• Ability to stand for extended periods and lift up to 20 lbs.

Why Join Us?

• Career Advancement: We strongly believe in promoting from within and providing clear pathways for growth across our expanding portfolio of Marriott, IHG, and Hilton brands.
• Leadership Development: Team members have access to leadership courses and ongoing training designed to help you excel and move into higher-level roles.
• Supportive Culture: Work alongside a team that values respect, teamwork, and professional development.
• Growing Company: As Alberigo Hotel Management continues to expand, new opportunities become available, making this the perfect time to join our organization.

If you’re ready to grow your career in hospitality while being part of a team that truly invests in your success, we would love to meet you!

Pay: From $13.50 per hour

Benefits

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Work Location: In person