Case Manager-Support Planner
Total Care Services, Inc.Role Overview
Total Care Services, Inc. is hiring a mid-level Case Manager-Support Planner. This is a full-time hybrid role, based in College Park. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Support Planner
Job Type: Full Time
Work Schedule: 8:00am- 5:00pm, Monday through Friday (flexible as needed)
Work Environment: This is a hybrid position - work from your home office (with local community visits).
Total Care Services, Inc. is hiring a Support Planner / Case Manager to provide service coordination and care planning for individuals receiving Home and Community-Based Services (HCBS) across Maryland.
This hybrid role combines remote work with in-person client visits, ideal for professionals in human services, social work, or case management who are passionate about helping others live independently.
Key Responsibilities
- Conduct client assessments and develop Individualized Service Plans (ISP)
- Coordinate HCBS, Medicaid Waiver, and community-based services
- Serve as a client advocate to ensure health, safety, and independence
- Connect clients with local providers and community resources
- Monitor service delivery and ensure compliance with care plans
- Maintain accurate documentation and case notes
- Assist with waiver eligibility and renewals
- Resolve service issues and support client goals
Qualifications
Required:
- Bachelor’s degree in Human Services, Social Work, Psychology, or related field
- Experience in case management, service coordination, or care planning
- Strong written documentation and communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Valid driver’s license, reliable transportation, and auto insurance
- Ability to travel locally throughout Maryland
- Authorized to work in the U.S.
Preferred
- Experience with HCBS, Medicaid Waivers, or developmental disabilities
- Knowledge of Maryland Department of Health programs
Compensation & Benefits
- Salary: $60,000/year + bonus opportunity
- Hybrid work environment (remote + community visits)
- Public Service Loan Forgiveness (PSLF) eligible employer
- Medical, Dental, Vision insurance
- 401(k) & retirement plan
- Paid Time Off (PTO)
- Flexible Spending Account (FSA)
- Company-paid Life, AD&D & Short-Term Disability
- Employee Assistance Program & referral bonuses
- Birthday off with pay.
Schedule
- Monday–Friday, 8:00 AM – 5:00 PM
- Flexible based on client needs
About Us
Total Care Services, Inc. is a nonprofit organization providing Supports Planning and case management services across Maryland. We help individuals access critical healthcare and community resources to live safely and independently.
Frequently Asked Questions
How do I apply for the Case Manager-Support Planner position at Total Care Services, Inc.?
Use the Apply button above to submit your application directly to Total Care Services, Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Case Manager-Support Planner role at Total Care Services, Inc. remote or in-office?
This is a hybrid role based in College Park. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Case Manager-Support Planner at Total Care Services, Inc. earn?
Total Care Services, Inc. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Case Manager-Support Planner role at Total Care Services, Inc. posted?
This role was posted on April 14, 2026 (55 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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