Neo Customer Service Representative - Remote

Work from home as a Customer Service Representative at Neo, earning $24 CAD per hour. Join a forward-thinking team focused on enriching the customer experience through meaningful interactions. This position is designed for individuals with over a year of customer-facing experience, who are eager to engage in collaborative problem-solving. Flexibility is essential, allowing you to create a personalized schedule from Monday to Sunday, ensuring work-life balance. Key Responsibilities:

• Address customer queries with empathy and expertise
• Collaborate with team members to refine service practices
• Achieve and exceed performance metrics regularly
• Stay agile in learning and utilizing new technologies
• Participate in all required training sessions online Requirements:
• 1+ years in customer-facing roles required
• Strong analytical and problem-solving abilities
• Willingness to learn and adapt to new systems
• Must meet performance and productivity goals
• Available to work at least 25 hours per week Elevate customer experiences while embodying Neo's core values of integrity and collaboration.