Role Overview
Tier4Group is hiring a mid-level NOC Engineer. This is a contract role in Moorestown. Part of Tier4Group's Qa hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
We are seeking a skilled NOC Technician to monitor and support IT infrastructure, applications, and network environments using a variety of tools. The ideal candidate will have experience with monitoring solutions, incident response, and troubleshooting technical issues to ensure seamless operations.
Second Shift 3:00PM - 11:30PM EST
1 year contract, potential to go permanent
Key Responsibilities:
- Infrastructure & Network Monitoring: Utilize tools like SolarWinds (preferred), Splunk, and LogicMonitor to monitor system performance, file transfers, and network health.
- Incident Management & Response: Perform Tier 2 triage, identify root causes, escalate issues appropriately, and coordinate with the Systems Team for resolution.
- System & Application Monitoring: Work with in-house applications (Excel-based tool on a jump server), Google Meet (always active on the server), and Command Center Monitors (CCM) for customer experience.
- Issue Identification & Resolution: Execute test transactions, determine alert routing, and apply runbooks to troubleshoot issues.
- Service Desk Support: Assist with ServiceDesk tasks, incident ticket management, and change control processes. Transitioning to ServiceNow in 18 months.
- System Administration: Log into servers, access applications, and perform tasks like recycling application pools when needed.
- Documentation & Runbooks: Maintain and update operational procedures on G-NOC Webspace to support ongoing operations.
Preferred Skills & Experience:
- Experience with SolarWinds for monitoring (nice to have).
- Knowledge of Splunk (for reporting/errors) and LogicMonitor is beneficial.
- Strong background in IT infrastructure & network monitoring with transferable knowledge.
- Familiarity with ITIL & ITSM best practices.
- Experience with incident ticketing systems (ServiceNow experience is a plus).
- Understanding of change control processes.
- Linux knowledge is also a plus.
Frequently Asked Questions
How do I apply for the NOC Engineer position at Tier4Group?
Use the Apply button above to submit your application directly to Tier4Group. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the NOC Engineer position at Tier4Group located?
This position is based in Moorestown. Tier4Group has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a NOC Engineer at Tier4Group earn?
Tier4Group has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the NOC Engineer role at Tier4Group posted?
This role was posted on April 14, 2026 (55 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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