B2B Inside Sales

Company Description

Think Exam, a Ginger Webs Company, is a global leader in AI-powered assessment solutions, providing businesses with tools to identify and develop talent through innovative and tailored approaches. With over 18 years of domain expertise, 3,500 satisfied clients, and a proven track record across India and the globe, Think Exam is driving change in corporate talent assessment processes. The organization offers a comprehensive range of tools including online exams, skill evaluations, and psychometric assessments, ensuring secure and user-friendly solutions.

Committed to innovation and excellence, Think Exam continues to help businesses optimize their assessment practices and achieve success in talent development.

Role Overview The Inside Sales Executive is the operational backbone of the Corporate Sales team. You ensure zero lead leakage, maintain CRM hygiene, qualify inbound leads, schedule demos, and support the BDEs with proposals and coordination. This is a full-time office role.

You are not a cold caller — you are the person who makes the hunters more effective. A great Inside Sales Executive multiplies the output of the entire team without carrying a personal revenue target.

What You Will DoLead Management

• Receive, qualify, and assign all inbound leads from website, email, ads, and events within 2 hours
• Conduct brief qualification calls (10–15 minutes) to assess lead size, timeline, and decision-maker
• Route qualified leads to Sr. BDE (deals above Rs. 3L) or Jr. BDE (deals below Rs. 3L) with full context notes in CRM
• Follow up on demo no-shows and unresponsive leads — keep them warm until BDE can re-engage

Pipeline & CRM Management

• Maintain 100% CRM accuracy — every lead, contact, and deal stage updated in real time
• Send weekly pipeline summary to Sales Manager every Friday by 4 PM
• Flag deals with no activity for 7+ consecutive days to the Sales Manager immediately
• Manage prospect database — remove duplicates, update contacts, ensure data hygiene at all times

Sales Support

• Prepare first-draft proposals using the approved Think Exam proposal template
• Coordinate demo scheduling — send calendar invites, confirmations, and day-before reminders
• Prepare competitor comparison sheets, client case studies, and product one-pagers for BDE use

What We Are Looking For

• 1–3 years in inside sales, tele-sales, pre-sales, or sales coordination in a B2B environment
• Exceptional written and verbal communication in English and Hindi — the single most important requirement
• Highly organised — can manage 100+ active leads simultaneously without dropping any
• Detail-oriented — catches errors in proposals, tracks all follow-up commitments in CRM
• CRM familiarity — Zoho CRM or HubSpot; willingness to become the team's CRM expert
• Proactive — flags problems before they become crises; doesn't wait to be asked

Role Details

Designation

Inside Sales Executive — Corporate Sales

Location

Noida, Uttar Pradesh — Full Time Office (Mon–Fri)

Reporting To

Corporate Sales Manager

Revenue Target

No direct revenue target

Key KPI

Lead-to-demo conversion rate > 40% | CRM accuracy 100%

Travel

None required — office-based role To Apply:

simran.yogi@thinkexam.com