Reporting to the Ontario Retail Manager, the Account Manager – Retail is an organized and driven sales professional. Working within their assigned geographical territory, the Account Manager – Retail maintains, and services established and newly acquired LCBO and Grocery accounts in an effort to build relationships and grow listings for both The Vine Agency suppliers and Cave Spring Vineyard. The ideal candidate for this role is an energetic self-starter who is passionate about sales, wine and customer service. They demonstrate an intermediate to advanced level wine knowledge for both local and international regions. Using their excellent verbal and written communication skills they promote positive working relationships both inside and outside the organization. Drawing from their previous experience in sales and/or hospitality, they foster and develop exceptional relationships across all customer types while building sales and brand identity.

Duties & Responsibilities

• Perform regular LCBO store visits to increase distribution of our products by gaining new listings and supporting the launch of new products.
• Secure discretionary placements in stores and optimal shelf positioning.
• Follow up on the implementation of paid programs.
• Conduct wine training and tasting sessions for LCBO employees.
• Manage listings to ensure stock minimums are appropriate to support promotional calendar.
• Report on in-store activations, wins/losses and challenges and achievements.
• Participate in trade-related and promotional events as necessary.
• Perform deliveries as necessary.

Qualifications and Skills

• Ontario driver’s license and full-time access to a vehicle
• Smart Serve Certification

Working Environment

• Permanent, full-time
• Regular travel
• Attend events and promotions after hours, if required
• Ability to lift and carry 20kg