The Richmond Popcorn Co. is hiring part-time Retail Sales Associates for our Devonshire Mall kiosk location.

This is a customer-facing kiosk sales position. It is best suited for someone who is friendly, outgoing, reliable, and comfortable engaging with people throughout their shift.

This is not a behind-the-scenes role and it is not a passive cashier position. Our team members are expected to be visible, approachable, and actively engaged while working.

Position Overview

As a Retail Sales Associate, you will be responsible for creating a fun, welcoming, and positive customer experience at our popcorn kiosk. This includes greeting customers, offering samples, helping customers choose products, keeping the kiosk clean and full, and staying productive during both busy and slower periods.

The ideal candidate is someone who enjoys talking to people, takes pride in keeping their work area organized, and can stay motivated without constant supervision.

Key Responsibilities

• Greet and engage with customers passing by the kiosk
• Offer samples and help customers choose popcorn flavours
• Create a friendly, upbeat, and welcoming customer experience
• Process transactions accurately using the POS system
• Keep the kiosk clean, organized, stocked, and visually appealing
• Restock product and maintain attractive displays throughout the shift
• Stay active and productive during slower periods
• Work independently when scheduled alone
• Follow all food safety, cleanliness, and company standards
• Represent The Richmond Popcorn Co. in a professional and positive manner

Important Expectations

This role requires someone who is comfortable with active kiosk sales. Team members are expected to:

• Stand and remain visible during their shift
• Greet customers and interact with mall traffic
• Offer samples when appropriate
• Stay productive even when the kiosk is quiet
• Work independently without constant supervision
• Avoid personal phone use during paid working time, except during approved breaks or emergencies
• Be available for a flexible mall schedule, including weekdays, evenings, weekends, and holidays

Qualifications

• Friendly, outgoing, and comfortable speaking with customers
• Strong communication and customer service skills
• Reliable, punctual, and responsible
• Able to stay focused and productive during slower periods
• Comfortable working independently
• Organized and able to maintain a clean work environment
• Able to work a flexible retail schedule
• Previous retail, food service, or customer service experience is an asset, but not required

Who This Role Is Best For

This position is a great fit for someone who enjoys people, likes staying busy, and takes initiative. We are looking for team members who bring positive energy, are comfortable starting conversations, and understand that a kiosk role requires active customer engagement.

Job Details:

• Location: Devonshire Mall (3100 Howard Ave, Windsor)
• Compensation: $17.60 per hour (Ontario minimum wage; student minimum wage may apply where applicable)
• Hours: 10–20 hours per week

Mall Schedule:

Monday–Friday: 10am–8pm

Saturday: 10am–6pm

Sunday: 11am-5pm

Shifts may include evenings and weekends

Additional Information:

This role involves continuous customer interaction and requires employees to remain engaged and attentive throughout their shift.

Job Type: Part-time

Pay: From $17.60 per hour

Application question(s):

• If selected, when would you be available to start? Please include any notice period required.
• How many hours per week are you ideally looking to work?
• This role requires availability for weekday shifts, evening shifts, weekend shifts, and occasional holiday shifts. Are you available to work a flexible mall schedule, including days, evenings, weekends, and holidays?
• Please list any days or times you are not available to work.
• Personal phone use is not permitted while working at the kiosk, except during approved breaks or emergencies. During paid working time, team members are expected to be standing, visible, approachable, and productive. Are you comfortable with this expectation?
• Some shifts may require you to work independently without another team member beside you. Are you comfortable working alone, staying productive, and making decisions without constant supervision?
• This job requires standing for the whole shift, keeping the kiosk clean and full, greeting customers, offering samples when appropriate, and staying engaged even during slower periods. Are you comfortable with this type of work?
• When the kiosk is quiet and people are walking by, which option best describes what you would naturally do?

A. Wait for customers to approach me first

B. Stay near the back of the kiosk and keep an eye out

C. Smile, greet people, offer samples when appropriate, and keep the kiosk looking inviting

D. Use the quiet time to relax until someone comes up to the counter

• A customer walks by, slows down, looks at the popcorn, but keeps walking. What would you do?
• This is an active sales role where success depends on approaching people, creating energy at the kiosk, and turning walk-by traffic into customers. What part of that sounds most natural to you, and what part would be the biggest challenge?

Work Location: In person