Food Server

Job role: Food server/steward

Location: Kerala/Karnataka

Department: Hotel/Restaurant

Job experience: 1-3 years

Job brief A food server/steward shall be responsible for greeting, meeting, serving and servicing guests at company's F&B cafes operating under each backpacker hostel/hotel. He/she shall be entrusted to effectively manage a 80-100 cover restaurant overseeing multiple facets of F&B service as per company's standard operating procedures.

Job responsibilities

• Greeting and welcoming guests courteously upon their arrival in the cafes
• Escorting guests to their tables and helping them scan company's QR based menus
• Enabling guests to order food & beverage seamlessly by helping them with menu
• Ensuring timely food servicing and by attending to their needs and requests
• Maintaining cleanliness and tidiness of dining areas
• Collaborating with kitchen staff to ensure timely delivery of orders
• Up-selling and promoting specials offers
• Handling customer grievances and resolving complaints professionally
• Adhering to food safety and hygiene standards at all times

Qualifications

• Diploma in hotel management or relevant course in hospitality
• Min. 1 year of experience in a hotel, hostel, guest house, restaurant, cafes, QSR, etc.
• Extensive operational knowledge of hotel F&B operations
• Outstanding communication, interpersonal & time-management skills
• Flexible to relocate anywhere in northern India
• High attention to detail