Senior Product Designer, Consumer Partnerships

About the role

As a Senior Product Designer at Flex, you'll solve problems for renters across the country who are underserved by existing financial products. You’ll sit on a cross-functional product team that owns projects from end-to-end, from discovery through delivery. The Housing Division at Flex works on the bread and butter of our business – our Rent product, which is now available to every renter across in the U.S. The consumer partnerships team is scaling access to Flex by making our services available to consumers across property, biller, and banking portals. They own the experience from acquisition to activation. While our value proposition is simple for consumers, the product is complex! We’re looking for designers who are excited to understand how intricate systems work and are able to design around them to create beautiful, intuitive native consumer experiences. Join our incredibly talented product org and design team to work on something meaningful and exceptional.  

What you’ll do

• Independently lead design initiatives alongside your cross-functional partners for consumer-facing products and features
• Own the design process from beginning to end: leading discovery, ideation, research, visual design, build, and QA
• Identify customer needs through quantitative and qualitative research and existing data
• Craft thoughtfully considered solutions to solve customer problems and go after new business opportunities 
• Share your work early and often to ensure alignment and consistency with the rest of the growing product ecosystem
• Provide feedback to our design team in order to maintain quality and consistency, and hold a high bar 
• Collaborate closely with partners to ensure your designs become a reality
• Help maintain and evolve our design system, Ultraviolet
• Fold AI into your design process to bring ideas to life faster and build prototypes more efficiently 

Key qualifications

• 6+ years experience designing and shipping software for consumer-facing native products
• Demonstrated aptitude for digging in to get things done to make your team successful – wearing several different hats when necessary
• Comfort with ambiguous problems, and motivation to be a self-starter
• Comfort documenting and explaining your process and rationale behind design decisions, including leveraging data and research to inform decision-making
• Native mobile app experience (iOS and Android), and ability to design interactive prototypes
• Experience working with and contributing to a design system
• Experienced Figma user
• Passion for financial products and improving people’s financial livelihoods 
• A portfolio of work detailing your contributions to shipped solutions and the impact they had

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. 

• Tier 1 (NYC/SF/Seattle): $160,000—$200,000 USD 

• Tier 2(Austin, Washington D.C. Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta : $144,000—$188,000 USD 

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