Job Title: Executive Operations Manager

Job Status: 12-Month, Full-time, Benefits-Eligible

FLSA Classification: Exempt

Reports To: President& CEO

Introduction to the Position

The Executive Operations Manager plays a critical support role at Campagna Center as we work toward our mission of delivering exceptional educational and social development programs for children, teens, and adults. Reporting to the CEO, this strategic position acts as a vital bridge between the Executive Office, Board of Directors, and key stakeholders. The ideal candidate is a proactive, professional, and discreet individual responsible for managing high-level administrative tasks, board relationships, and logistics with exceptional attention to detail.

Position Summary

The Executive Operations Manager provides high-level administrative, analytical, and operational support to the President, Board of Directors (BOD), and Executive Leadership Team. This role serves as a central coordination point across leadership, governance, and volunteer operations. The Executive Operations Manager is responsible for managing complex executive calendars, supporting Board activities, organizing and synthesizing information, and preparing professional presentations and materials for internal and external audiences. The role also oversees volunteer coordination and deployment in support of organizational initiatives.

Key Responsibilities

Executive Support

• Manage and maintain CEO and Executive Team calendars, scheduling meetings and resolving conflicts
• Coordinate logistics for meetings, travel, and events
• Track action items and ensure timely follow-up
• Draft, format, and edit correspondence, reports, and presentations
• Serve as a point of contact between leadership and staff/external partners

Board & Governance Support

• Coordinate Board of Directors and committee meetings (scheduling, agendas, materials)
• Prepare and distribute Board packets
• Record and maintain meeting minutes and governance documentation
• Track Board action items and support follow-up
• Assist with Board member onboarding and communications

Operations & Administrative Coordination

• Maintain organizational calendars and key deadlines
• Support implementation of standard procedures and workflows
• Assist with basic process improvements and documentation
• Ensure organized file management and recordkeeping practices
• Maintain updated resource lists (vendors, spaces, shared services)
• Support initial recruitment and onboarding efforts for open positions

Cross-Department Coordination

• Schedule and support leadership meetings and internal planning sessions
• Facilitate communication across teams to ensure alignment on priorities
• Help coordinate organization-wide events, retreats and training

Reporting & Communications Support

• Compile and format data for internal and external reports
• Prepare presentations and summary documents for leadership and Board use
• Assist in drafting internal communications and organizational updates

Volunteer Coordination

• Serve as a main point of contact for volunteers
• Manage the coordination of volunteer activities across programs and departments
• Maintain volunteer tracking systems and assist with scheduling

Technology & Administrative Support

• Coordinate with IT vendors for staff support requests
• Track and manage equipment inventory, distribution and upgrade schedule
• Assist staff with basic systems and tools as needed
• Other duties as assigned

Qualifications and Core Competencies

• Bachelor’s degree or equivalent experience
• 4–8 years of administrative, operations, or executive support experience (nonprofit preferred)
• Experience supporting senior leadership and/or Board activities strongly preferred
• Strong organizational and time management skills
• Excellent written and verbal communication
• High attention to detail and ability to manage multiple priorities
• Proficiency in Microsoft Office or Google Workspace
• Reliability and follow-through
• Collaboration and teamwork
• Problem-solving and adaptability
• Discretion and professionalism

Preferred Qualifications

• Demonstrated commitment to advancing educational achievement, lifelong learning, and positive social development for children, teens, and adults
• Alignment with the organization’s mission, vision, and core values, including a strong commitment to inclusion, equity, compassion, respect, and accountability

Physical Requirements:

• While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment
• Ability to travel to and from office, event sites and other in-person locations
• Must be able to communicate in verbal and written form
• Must be able to lift up to 25 pounds

What We Offer

• Generous, comprehensive health insurance with minimal premium costs for employees (individual coverage), plus flexible, low-cost dental and vision options
• 403(b) plan with year-round enrollment and adjustments to contributions
• A generous paid-leave program including 15 vacation days, 8 sick days, and a two-week paid winter break
• Following successful 90-day Introductory Period, position is eligible for hybrid remote schedule which requires at least two days in-office each week for team-building, collaboration, and managing physical records
• Mental health support via Employee Assistance Program (EAP) and medical insurance offerings including in-person as well as telehealth, text and app access
• Reduced fees for childcare in our Early Learning Center preschool classroom (3-5 year-olds) and Campagna Kids aftercare programs (available at select ACPS locations) and camps
• Partial tuition reimbursement, paid training, eligibility for the Public Service Loan Forgiveness (PSLF) program, and access to an employer-paid financial health and wellness app
• Pet insurance for your furry or feathered friends

Location:

• Candidate must live within driving distance of our headquarters in Old Town Alexandria, Virginia

Salary:

• The range for this position is $65,000-$75,000 per year and is commensurate with experience