Role Overview
Tenstorrent is hiring a mid-level Product Support Chat Agent (Work from Home). This is a part-time role. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Company: Tenstorrent
Location: Work from Home (Anywhere in Canada)
Job Type: Full-Time / Part-Time
Experience Level: Entry-Level (No Experience Required)
Training: Provided
Overview
Tenstorrent is hiring Product Support Chat Agents to assist customers with product-related questions through live chat. In this role, you will help customers understand products, solve basic issues, and provide clear support.
This is a fully work-from-home position. No previous experience is required, and full training will be provided.
Key Responsibilities
- Respond to customer inquiries via live chat
- Provide information about products and services
- Assist customers with basic product issues
- Guide customers through simple troubleshooting steps
- Maintain accurate records of chat conversations
- Follow company guidelines and procedures
- Escalate complex issues when needed
- Deliver fast and professional support
Requirements
- High school diploma or equivalent
- Basic computer and typing skills
- Good written communication skills
- Ability to multitask and stay organized
- Attention to detail
- Ability to work independently
- Stable internet connection
- Willingness to learn
Benefits
- Competitive pay
- Paid training and career development opportunities
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for advancement
Frequently Asked Questions
How do I apply for the Product Support Chat Agent (Work from Home) position at Tenstorrent?
Use the Apply button above to submit your application directly to Tenstorrent. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
What does a Product Support Chat Agent (Work from Home) at Tenstorrent earn?
Tenstorrent has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Product Support Chat Agent (Work from Home) role at Tenstorrent posted?
This role was posted on April 13, 2026 (57 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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