
Entry Level Customer Service Role
TELUS DigitalJob Description
Launch your career as a Customer Service Representative, where your communication skills will enhance customer experiences. Provide support through phone, email, or chat to ensure satisfaction in every interaction.
In this entry-level role, you will assist customers with inquiries and provide essential information about services and processes. Your responsiveness in handling basic concerns and directing complex issues will contribute to a positive service environment. Documenting customer interactions and following up on inquiries is crucial for success.
Key Responsibilities:
- Assist customers with inquiries via phone, email, or chat
- Provide clear information about services and processes
- Handle basic concerns and direct complex issues
- Maintain accurate records of customer interactions
- Follow up to ensure questions are resolved
Requirements
- Strong communication and listening skills
- Friendly and professional attitude
- Comfortable using basic computer systems
- Good organization and attention to detail
- Ability to stay calm in various situations
Bring your communication skills and a positive attitude to enrich customer experiences in this entry-level role.
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About TELUS Digital

TELUS Digital
recruit.net
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