Technical Support Engineer

Tanium Support Engineer (EDR)

• Location: Montreal, QC (Downtown – 3 days/week onsite, mandatory Monday or Friday)
• Duration: Contract through November 11, 2026
• Hours: 40 hours/week
• Language: English required, French is a plus

We are looking for a highly experienced Tanium Support Engineer (EDR) to join a large enterprise security team focused on endpoint protection, stability, and continuous improvement of security platforms.

This role sits within IT Production Security and blends hands-on engineering, operational support, and security analysis. You will play a key role in ensuring endpoint security controls are scalable, effective, and aligned with enterprise standards.

Key Responsibilities:

• Operate, support, and optimize Tanium-based EDR solutions in production environments
• Ensure stability, performance, and sustainability of endpoint security controls
• Perform security analysis and incident support within the EDR domain
• Design, develop, and deploy security capabilities and processes
• Maintain technical documentation, procedures, and platform standards
• Provide expert-level support for EDR platform operations
• Define and enforce security policies, baselines, and governance standards
• Support service delivery and platform lifecycle management

Required Qualifications:

• 10+ years of IT experience, including 5+ years in cybersecurity
• Strong hands-on expertise with Tanium and EDR technologies
• Experience deploying and managing EDR solutions in enterprise environments
• Proven experience leading or contributing to EDR programs or initiatives
• Scripting experience with PowerShell and/or Python
• Strong understanding of security frameworks, controls, and best practices
• Excellent communication skills with ability to explain complex concepts

Nice to Have

• Security certifications (CISSP, GIAC, etc.)
• Leadership or team oversight experience

What We’re Looking For:

• Strong analytical and problem-solving mindset
• Strategic thinker with attention to detail
• Ability to operate in complex enterprise environments
• Collaborative and clear communicator