Customer Support Specialist - Network
TechDoQuestRole Overview
TechDoQuest is hiring a mid-level Customer Support Specialist - Network. This is a full-time role in Chennai. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Responsibilities:
Candidate would be responsible for handling customer calls and troubleshooting technical issues
related to Net gear Devices.
Ensure resolution provided in the first interaction with the customer
Acquiring knowledge about the newly released products and recent updates.
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all
other aspects of customer service
Position and sell Premium support contracts to customers based on their support entitlement.
Desired Skills
Self-Motivated C Ability to Work Under Pressure
Should have good comprehensibility and understandability of what customers want
Should have critical thought process and decision-making capability with focus on accuracy
Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies
Customer centricity and eagerness to drive himself/herself for upgradation in knowledge.
Ability to sell/Upsell
Candidates should be open to a shift of 24x7.
Frequently Asked Questions
How do I apply for the Customer Support Specialist - Network position at TechDoQuest?
Use the Apply button above to submit your application directly to TechDoQuest. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Specialist - Network position at TechDoQuest located?
This position is based in Chennai. TechDoQuest has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Specialist - Network at TechDoQuest earn?
TechDoQuest has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Specialist - Network role at TechDoQuest posted?
This role was posted on May 31, 2026 (8 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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