Customer Engagement Coordinator

As an experienced professional with excellent customer support and strong communication skills, preferably from IT services or software product-based companies, you will be joining a team supporting training operations across APAC, EMEA & Americas in Noida (Sector 25A). Immediate to 15 Days Joiners are preferred.

Key Responsibilities:

• Engage with customers, trainers, and global stakeholders
• Handle queries related to training, payments, and contracts
• Maintain training data, track utilization & support reporting
• Coordinate end-to-end training delivery
• Manage registrations, scheduling, cancellations & logistics

Qualifications Required:

• Experience in B2B / Enterprise support
• Excellent customer support & communication skills
• Experience with ticketing tools / CRM systems
• Proficiency in MS Office (Outlook, Excel, Word)
• Background in training coordination or event logistics is a plus
• LMS knowledge (good to have, not mandatory)

Shift Timings: APAC / EMEA / North America

References would be appreciated. As an experienced professional with excellent customer support and strong communication skills, preferably from IT services or software product-based companies, you will be joining a team supporting training operations across APAC, EMEA & Americas in Noida (Sector 25A). Immediate to 15 Days Joiners are preferred.

Key Responsibilities:

• Engage with customers, trainers, and global stakeholders
• Handle queries related to training, payments, and contracts
• Maintain training data, track utilization & support reporting
• Coordinate end-to-end training delivery
• Manage registrations, scheduling, cancellations & logistics

Qualifications Required:

• Experience in B2B / Enterprise support
• Excellent customer support & communication skills
• Experience with ticketing tools / CRM systems
• Proficiency in MS Office (Outlook, Excel, Word)
• Background in training coordination or event logistics is a plus
• LMS knowledge (good to have, not mandatory)

Shift Timings: APAC / EMEA / North America

References would be appreciated.