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Quality Sr Manager

Tata Consultancy Services
Full Timesenior
Maharashtra, INPosted April 16, 2026

Job Description

Role - Quality Manager

Required Technical Skill Set - Six Sigma Black Belt certification from an industry leading institute / program.

Desired Experience Range - Overall, 12 years+ in operations with min. 3years+ as a black belt managing large / multiple payer accounts.

Location of Requirement Flexible- Chennai / Delhi / Mumbai / Hyderabad

Must-Have skills

Deep domain knowledge on US healthcare Payer functions

Lead, mentor, and execute Lean Six Sigma Black Belt projects focused on cost reduction, productivity improvement, and quality enhancement.

Use DMAIC / DMADV frameworks, statistical tools, and root cause analysis to solve complex business problems.

Partner with cross functional teams to identify improvement opportunities and develop project charters.

3+ years of experience in process improvement, operations excellence, or quality management.

Strong knowledge of Lean tools (VSM, 5S, Kaizen, SMED, Kanban, etc.).

Deep understanding of Automation, AI, industry leading technology & its implementation. Exposure to digital transformation, automation, or analytics driven improvement.

Good-to-Have Soft Skills & Leadership Strengths.

SN Responsibility of / Expectations from the Role

Driving high performing teams

Analyzing & reporting key contractual metrices

Leading monthly / quarterly business reviews with the customer

Assisting the solutioning team with domain insights / Creating solutions for businesses

Business Acumen & results driven execution

Location

Mumbai

Job Function

BUSINESS PROCESS SERVICES

Role

Manager

Job Id

407439

Desired Skills

Quality Management

Desired Candidate Profile

Qualifications : BACHELOR OF SCIENCE (B.Sc), M.SC., MASTER OF PHARMACY

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