Job Description
Role - Quality Manager
Required Technical Skill Set - Six Sigma Black Belt certification from an industry leading institute / program.
Desired Experience Range - Overall, 12 years+ in operations with min. 3years+ as a black belt managing large / multiple payer accounts.
Location of Requirement Flexible- Chennai / Delhi / Mumbai / Hyderabad
Must-Have skills
Deep domain knowledge on US healthcare Payer functions
Lead, mentor, and execute Lean Six Sigma Black Belt projects focused on cost reduction, productivity improvement, and quality enhancement.
Use DMAIC / DMADV frameworks, statistical tools, and root cause analysis to solve complex business problems.
Partner with cross functional teams to identify improvement opportunities and develop project charters.
3+ years of experience in process improvement, operations excellence, or quality management.
Strong knowledge of Lean tools (VSM, 5S, Kaizen, SMED, Kanban, etc.).
Deep understanding of Automation, AI, industry leading technology & its implementation. Exposure to digital transformation, automation, or analytics driven improvement.
Good-to-Have Soft Skills & Leadership Strengths.
SN Responsibility of / Expectations from the Role
Driving high performing teams
Analyzing & reporting key contractual metrices
Leading monthly / quarterly business reviews with the customer
Assisting the solutioning team with domain insights / Creating solutions for businesses
Business Acumen & results driven execution
Location
Mumbai
Job Function
BUSINESS PROCESS SERVICES
Role
Manager
Job Id
407439
Desired Skills
Quality Management
Desired Candidate Profile
Qualifications : BACHELOR OF SCIENCE (B.Sc), M.SC., MASTER OF PHARMACY
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