Role Overview
Systems Plus is hiring a mid-level Cloud Engineer - MSP. This is a full-time role in Maharashtra. Part of Systems Plus's Security hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Location: Pune
Employment Type: full-time
Job Details
Job Title: Cloud Engineer – AWS (MSP)
Shift: Rotational Shifts (24×7 Global Support)
Role Overview
As a Cloud Support Engineer in our Managed Services Practice, you will support and operate multiple customer AWS cloud environments deployed across global regions. This role focuses on infrastructure monitoring, security operations, incident handling, and cost optimization support while working in a 24×7 MSP model.
Key Responsibilities
Cloud Operations & Monitoring
- Monitor AWS infrastructure using Prometheus and Grafana for availability, performance, and capacity
- Act on alerts, investigate incidents, perform initial troubleshooting, and escalate as per defined SOPs
- Perform shift handovers with proper documentation and status updates
- Perform basic troubleshooting on Linux and Windows systems, including service checks, log analysis, process monitoring
AWS Infrastructure Support
- Provide L1/L2 support for AWS services such as EC2, RDS, S3, IAM, VPC, CloudWatch
- Support routine operational tasks like instance restarts, backups validation, and access checks
- Assist senior engineers during planned maintenance and change activities
Security Operations
- Monitor and analyse security findings from AWS Security Hub, AWS Inspector, and Amazon GuardDuty
- Support vulnerability remediation activities and track compliance-related issues
- Assist in access reviews, security audits, and incident response activities
Cost Optimization Support
- Support AWS cost optimization initiatives including rightsizing, unused resource identification, and usage analysis
- Assist in preparing cost and usage reports for customers
- Track savings opportunities and support implementation under guidance
Process & Documentation
- Follow MSP-defined processes, SLAs, and escalation models
- Update tickets, runbooks, SOPs, and operational documentation
- Participate in continuous improvement initiatives
Preferred Qualifications
- AWS Certification (Cloud Practitioner / Solutions Architect – Associate)
- Exposure to MSP or 24×7 support environments
- Knowledge of ITIL processes (Incident, Change, Problem Management)
Frequently Asked Questions
How do I apply for the Cloud Engineer - MSP position at Systems Plus?
Use the Apply button above to submit your application directly to Systems Plus. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Cloud Engineer - MSP position at Systems Plus located?
This position is based in Maharashtra. Systems Plus has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Cloud Engineer - MSP at Systems Plus earn?
Systems Plus has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Cloud Engineer - MSP role at Systems Plus posted?
This role was posted on May 6, 2026 (32 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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