Customer-Oriented Service Coordinator for Busy Technicians

Join our team as a Service Coordinator, coordinating service jobs and enhancing customer relations in an engaged, onsite setting. Manage technician schedules and ensure customer needs are met effectively in Regina.

In this role, you will excel in prioritizing work orders and leveraging ERP systems for efficient operations. Your organizational skills will shine as you assume responsibility for maintaining communication with clients and team members throughout service processes. A proactive mindset combined with excellent problem-solving will empower you to thrive in a dynamic environment.

Key Responsibilities:

• Assign and coordinate service jobs for technicians
• Utilize ERP systems for managing work orders
• Prioritize service scheduling using established tools
• Foster communication with Service and Parts teams
• Maintain customer interactions throughout each repair

Requirements

• Experience in scheduling or dispatching services
• Strong skills in MS Office Suite, particularly Excel
• Excellent planning and organizational skills
• Effective communication for customer service
• Comfortable in a high-volume work setting

Drive success in service coordination, ensuring high-quality support and outstanding customer experiences every day in this vital role.

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