Implementation Manager (Cloud Marketplace & GTM Systems)

First, what we’re actually doing

Suger helps revenue teams sell more effectively by simplifying the workflows required to buy and sell through cloud marketplaces. We make it easier for our customers to transact, manage, and grow deals across AWS, Azure, Google Cloud, Alibaba, Oracle and Snowflake, creating a smoother buying experience for their customers.

We’ve grown quickly by becoming the end-to-end orchestration system for the fastest growing sales channel (B2B Cloud Marketplaces) leveraging AI and integrations with core systems.

Today, we work with over 250 B2B customers, ranging from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta.

The Role

We’re hiring an Implementation Manager to own the end-to-end onboarding experience for new customers.

This role is responsible for taking customers from signed deal → fully live in production, ensuring they successfully launch marketplace listings, private offer workflows, co-sell integrations, and CRM sync.

You will act as the quarterback of onboarding, working cross-functionally with Customer Success, Solutions Engineering, Product, and the customer’s GTM + RevOps teams.