Quality Analyst Domestic Voice Process
Subramaniam Hemamalini (Proprietor Of Live Connections)Role Overview
Subramaniam Hemamalini (Proprietor Of Live Connections) is hiring a entry-level Quality Analyst Domestic Voice Process. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
As a Quality Analyst for the Domestic Voice Process in India, you will play a crucial role in ensuring high standards of service and compliance within a call center environment. Your responsibilities will include:
- Conducting quality assessments of both inbound and outbound calls
- Providing constructive feedback and coaching to customer service representatives
- Identifying areas for improvement in the call process and customer interactions
- Preparing and presenting quality reports to management
- Collaborating with team members to enhance overall quality performance
- Ensuring compliance with company policies and procedures
To excel in this role, you should possess the following skills and qualifications:
- 1-2 years of experience in a Quality Analyst role or a similar position
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Familiarity with quality monitoring tools and software
- Ability to work both independently and as part of a team
- Proficiency in MS Office Suite, especially Excel and PowerPoint
- Attention to detail and strong organizational skills
In addition to the above, the company requires candidates with educational backgrounds such as MBBS, Bachelor of Architecture (B.Arch), Bachelor Of Computer Application (B.C.A), Bachelor of Music Education (B.M.E.), Bachelor of Applied Science (BAS), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelor Of Technology (B.Tech/B.E), Bachelor of Business Administration (B.B.A), Bachelors of Law (B.L/L.L.B), Bachelor of Music, Bachelor of Dental Surgery (B.D.S), Bachelor of Commerce (B.Com), Bachelor Of Pharmacy (B.Pharm), Bachelor of Arts (B.A), Bachelor of Health Science, Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Social Work (B.S.W), Bachelor of Interdisciplinary Studies.
If you believe you meet the qualifications and skills required for this position, please reach out to the provided contact details:
- Contact: hidden_mobile
- Email: [HIDDEN TEXT] As a Quality Analyst for the Domestic Voice Process in India, you will play a crucial role in ensuring high standards of service and compliance within a call center environment. Your responsibilities will include:
- Conducting quality assessments of both inbound and outbound calls
- Providing constructive feedback and coaching to customer service representatives
- Identifying areas for improvement in the call process and customer interactions
- Preparing and presenting quality reports to management
- Collaborating with team members to enhance overall quality performance
- Ensuring compliance with company policies and procedures
To excel in this role, you should possess the following skills and qualifications:
- 1-2 years of experience in a Quality Analyst role or a similar position
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Familiarity with quality monitoring tools and software
- Ability to work both independently and as part of a team
- Proficiency in MS Office Suite, especially Excel and PowerPoint
- Attention to detail and strong organizational skills
In addition to the above, the company requires candidates with educational backgrounds such as MBBS, Bachelor of Architecture (B.Arch), Bachelor Of Computer Application (B.C.A), Bachelor of Music Education (B.M.E.), Bachelor of Applied Science (BAS), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelor Of Technology (B.Tech/B.E), Bachelor of Business Administration (B.B.A), Bachelors of Law (B.L/L.L.B), Bachelor of Music, Bachelor of Dental Surgery (B.D.S), Bachelor of Commerce (B.Com), Bachelor Of Pharmacy (B.Pharm), Bachelor of Arts (B.A), Bachelor of Health Science, Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Social Work (B.S.W), Bachelor of Interdisciplinary Studies.
If you believe you meet the qualifications and skills required for this position, please reach out to the provided contact details:
- Contact: hidden_mobile
- Email: [HIDDEN TEXT]
Frequently Asked Questions
How do I apply for the Quality Analyst Domestic Voice Process position at Subramaniam Hemamalini (Proprietor Of Live Connections)?
Use the Apply button above to submit your application directly to Subramaniam Hemamalini (Proprietor Of Live Connections). Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Quality Analyst Domestic Voice Process position at Subramaniam Hemamalini (Proprietor Of Live Connections) located?
This position is based in IN. Subramaniam Hemamalini (Proprietor Of Live Connections) has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Quality Analyst Domestic Voice Process at Subramaniam Hemamalini (Proprietor Of Live Connections) earn?
Subramaniam Hemamalini (Proprietor Of Live Connections) has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Quality Analyst Domestic Voice Process role at Subramaniam Hemamalini (Proprietor Of Live Connections) posted?
This role was posted on May 2, 2026 (42 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Quality Analyst Domestic Voice Process role at Subramaniam Hemamalini (Proprietor Of Live Connections) entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Subramaniam Hemamalini (Proprietor Of Live Connections) has listed.
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