Senior Intune Endpoint Engineer
Stefanini North America and APACJob Description
Stefanini Group is looking for Sr. Intune Endpoint Engineer for a globally recognized company! For interested applicants, click the apply button, or you may reach out to Alfher Hidalgo at (248) 728-2627 / Alfher.Hidalgo@stefanini.com for faster processing. Thank you!
Core Responsibilities
Stabilization, Troubleshooting, and Intune Internals
- Own day-to-day engineering and escalation for Intune: policies, apps, enrollment, compliance, and updates.
- Troubleshoot when policies/apps don't apply using a structured approach (assignment/scoping, filters, licensing, device state, IME logs, MDM diagnostics, event logs).
- Diagnose and remediate policy conflicts and precedence issues across configuration profiles, security baselines, compliance policies, scripts, and (where applicable) co-management/GPO overlap.
- Perform deep Windows troubleshooting when needed (Event Viewer, Services, Scheduled Tasks, registry, MDM diagnostics) to resolve issues without reimaging.
Win32 App Packaging, Detection, and Automation
- Package and deploy complex Windows applications (non-MSI installers, multiple components, prerequisites) using Win32 app model.
- Build reliable detection rules, install/uninstall logic, versioning, and logging standards; manage supersedence and dependencies.
- Create repeatable packaging standards (folder structure, log locations, naming/versioning conventions) and automate where possible with PowerShell and Graph.
Autopilot and Provisioning
- Design, implement, and test Autopilot deployments (deployment profiles, ESP, device naming, dynamic groups, required apps, enrollment flows).
- Establish a repeatable Autopilot test plan and acceptance criteria before expanding scope.
Update Rings, Feature Management, and Verification
- Implement and manage Windows Update for Business: update rings, feature update policies, quality updates, deadlines, and safeguards.
- Verify what is actually happening on devices (Intune reporting + device-side validation) and troubleshoot update compliance gaps.
Governance, Change Control, and Documentation
- Implement operational maturity: change control, peer review (where applicable), pilot rings, rollback plans, and post-change validation.
- Maintain documentation that supports auditability and long‑term maintainability: runbooks, standards, 'why' behind configurations, and conflict‑avoidance guidance.
- Produce drift detection and baseline comparison outputs (e.g., export Intune objects, compare to a golden baseline, report differences).
Security Layering Without Collisions
- Partner with Security/IAM to layer WUfB + Defender + compliance + baselines + Conditional Access in a way that avoids conflicting settings and unintended lockouts.
- Ensure endpoint security posture is strong while maintaining usability and operational stability.
Job Requirements
Required Qualifications
- 5+ years in endpoint engineering/EUC with significant enterprise Intune ownership.
- Proven experience stabilizing or cleaning up a partially migrated / inconsistent Intune environment.
- Strong knowledge of:
- Intune Management Extension (IME) behavior, Win32 app processing, and log-based troubleshooting
- Policy assignment/scoping, filters, and conflict resolution
- Autopilot + ESP design and troubleshooting
- Windows Update for Business rings and feature update control
- Strong Windows 10/11 troubleshooting skills (Event Viewer, services, scheduled tasks, registry, MDM diagnostics).
- Strong PowerShell skills used routinely for automation, reporting, and troubleshooting (Graph API preferred).
- Ability to write clear documentation and operate with disciplined change control.
Preferred Qualifications
- Co‑management (ConfigMgr/SCCM) experience and understanding of how it can shadow or override Intune behavior.
- Defender for Endpoint and endpoint security policy experience (BitLocker, ASR, firewall, security baselines).
- macOS and/or mobile management experience (iOS/iPadOS, Android Enterprise).
- PKI/cert profiles (SCEP/PKCS), Wi‑Fi/VPN profiles, and enterprise networking integrations.
- Certifications (nice to have): MD‑102, Azure/Entra, Security certs.
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