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Quill makes the job of ordering supplies easier and more rewarding. From everyday office essentials to technology, cleaning products, and more, we support businesses of all sizes with an exceptional customer experience. As an Inside Sales Specialist, you’ll partner closely with sales teams and internal business units to support both new and existing customers—helping them discover the right solutions while positioning Quill to win profitable deals.

This is a great opportunity for someone who thrives in a sales-driven environment, enjoys consultative conversations, and wants to make a measurable impact on customer success.

What you’ll be doing:

• Drive a high conversion rate of opportunities within approved margin guidelines.
• Meet or exceed net sales and margin goals.
• Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M accounts) to secure one-time and recurring projects.
• Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat.
• Develop and maintain strong knowledge of Quill’s specialized product offerings, pricing, and solutions.
• Meet phone time and dial expectations to stay consistently engaged with customers.
• Manage and maintain a healthy opportunity pipeline in the company CRM while adhering to Pipeline SOPs.
• Collaborate with cross‑functional partners such as sales teams, merchants, and vendors.
• Educate customers on relevant features and benefits based on category needs.
• Increase net sales and share of wallet through consolidation efforts and trusted advisor relationships.

What you bring to the table:

• A highly driven, competitive, results‑oriented mindset with strong commu