Hybrid Customer Support Analyst - Client Success & Ops
SS&C TechnologiesRole Overview
SS&C Technologies is hiring a mid-level Hybrid Customer Support Analyst - Client Success & Ops. This is a full-time hybrid role, based in Baltimore. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
A leading financial services company is seeking a Customer Support Analyst. This hybrid position serves as the primary point of contact for mutual fund clients, handling service performance and inquiries. Candidates should possess strong communication skills and be able to analyze performance metrics. The role also involves coordinating with internal teams and maintaining high-quality service. Attractive benefits are offered including 401k matching and health insurance. #J-18808-Ljbffr
Frequently Asked Questions
How do I apply for the Hybrid Customer Support Analyst - Client Success & Ops position at SS&C Technologies?
Use the Apply button above to submit your application directly to SS&C Technologies. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Hybrid Customer Support Analyst - Client Success & Ops role at SS&C Technologies remote or in-office?
This is a hybrid role based in Baltimore. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Hybrid Customer Support Analyst - Client Success & Ops at SS&C Technologies earn?
SS&C Technologies has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Hybrid Customer Support Analyst - Client Success & Ops role at SS&C Technologies posted?
This role was posted on April 17, 2026 (52 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start