Assistant Manager Maximizing Customer Experience and Team Engagement
Sport ChekJob Description
Become a pivotal Assistant Manager, enhancing customer service through effective leadership and operational excellence. Drive eCommerce fulfillment and inspire your team to exceed performance standards.
This role combines customer service with daily operational management. You'll lead a motivated team, ensuring smooth eCommerce processes, coaching staff, and maintaining a vibrant workplace culture. Focus on training and compliance while elevating customer satisfaction at all touchpoints.
Key Responsibilities:
- Lead team with clear service expectations
- Oversee eCommerce operations and inventory management
- Enforce adherence to company policies
- Conduct effective coaching and training sessions
- Handle store operations in the absence of the Store Manager
Requirements
- 3-5 years of experience in retail
- Exceptional mentoring and communication skills
- High energy and a drive for results
- Basic computer proficiency needed
- Strong organizational capabilities
Drive a thriving retail environment and uplift your team through exceptional leadership and dedication to customer service.
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About Sport Chek
Sport Chek
sportchek.ca
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