Transportation Manager

About the position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 8024 Telegraph Rd - Severn, Maryland 21144 Salary \$80,000 - \$105,000 depending on experience Excellent benefits package, including 2+ weeks PTO and 7 paid holidays. Eligible for healthcare (single and family) first of the month following date of hire. 401(k) plan with employer match available. Employer paid Life Insurance, Short Term and Long-Term Disability. Paid Parental Leave after six months. Annual bonuses (variable depending on organization performance). Position Summary: This role is responsible to manage the transportation functions, which may include supervising drivers, dispatching, routing and/or planning (to include for-hire cartage and/or backhauls), to ensure safe, timely and accurate delivery to customers. Partners with, and coordinates transportation related activities with other departments such as warehouse distribution, maintenance, etc. May work within a nonunion or union driver's environment depending on assigned location.

Responsibilities

• Responsible for the management of the transportation operations as assigned, which may include supervising drivers, dispatching, routing and/or planning (to include for-hire cartage and/or backhauls), to ensure safe, timely and accurate delivery to customers.
• Work with cross-functional departments (i.e., warehouse distribution, maintenance, customer service) as it relates to the transportation operations and ensure prompt and timely resolution of any issues.
• Responsible for managing, planning and coordinating deliveries, backhauls and for-hire cartage; partner with other departments to determine the most efficient, economical and cost-effective routes and shipping methods and to ensure high quality, cost effective and timely logistics services that meet customer expectations and business objectives.
• May negotiate rates for third party services/contract drivers based on business need.
• Manage the dispatch process based on the required deliveries/shipment schedule; ensure efficient transportation planning and scheduling of drivers and deliveries to maximize resources, reduce miles and ensure efficient utilization of equipment and drivers within the assigned location(s).
• Manage and ensure department compliance with DOT/CSA, OSHA and other government regulatory agencies.
• Ensure Transportation Supervisors review drivers hours of service (HOS) requirements, trip reporting, and other DOT/CSA requirements and record-keeping and address any issues in a timely manner.
• Partner with the Fleet Operations and Compliance team to ensure compliance with DOT/CSA and safety regulations, review reporting and compliance of the on-board computer system, and to make recommendations for the replacement and maintenance of equipment.
• Oversee the analysis of transportation activities; recommend and/or implement changes based on the results of such analysis.
• Develop and maintain on-going reporting to track transportation activities and expenses to include, but not limited to, cost per mile, operating ratio, driver/truck utilization and availability, as well as delivery performance (accuracy, timeliness and customer satisfaction).
• Monitor equipment maintenance and availability of equipment for the assigned location(s).
• Ensure procedures for the efficient operation and utilization of equipment is followed; address any issues or concerns promptly.
• Work with maintenance team to ensure equipment (tractor/trailer) is in proper working condition; ensure preventative and corrective maintenance, and inspections are completed in a timely manner.
• Maintain, promote and reinforce safety programs and security awareness.
• Report, record, investigate and/or address any issues, accidents or work-related injuries accordingly to ensure compliance with company policies as well as OSHA and DOT/CSA regulations.
• Develop, maintain and update policies, procedures and processes to improve operational efficiency and ensure regulatory compliance.
• Communicate and/or implement approved/required changes to management and transportation department.
• Responsible for the transportation operations P&L to include, but not limited to, expense and capital budgeting, cost controls, revenue and productivity objectives, and operational execution. Also responsible for equipment utilization and efficient fuel mileage; identify overall opportunities for cost savings, efficiencies and continuous improvement.
• Develop and maintain an effective working relationship with warehouse management, managed freight and/or customers; work with various contacts as necessary on schedules, changes to pick-up or delivery schedules or any transportation related issues/concerns.
• Participate in labor relations negotiations and renewal of contracts, recommend contract changes, administer union contracts and manage union matters, and/or grievance and arbitration procedures as required.
• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
• Maintain current knowledge of legal regulations, industry trends and best practices in Transportation/Logistics; make recommendations to improve current programs and processes and to ensure company legal compliance (i.e., DOT/CSA, OSHA, etc.).
• Additional responsibilities may be assigned as needed.

Requirements

• Associate degree (Required) in Logisitic's. (Or bachelor's degree) in Transportation Supply Chain Management or related area, or equivalent combination of education and experience.
• Five years transportation planning/logistics/dispatch experience.
• Ability to work a flexible schedule and must be available on-call during evening and weekend hours as needed to address issues (i.e., equipment breakdowns, weather emergencies, etc.); general schedule is Monday - Friday.
• Experience with transportation operations and related systems, expertise in governmental safety and regulatory compliance (i.e., DOT/CSA, OSHA, etc.).
• Two years supervisory/management experience.
• Strong knowledge of transportation/logistics; an understanding of transportation activities such as dispatch, DOT/CSA requirements, backhauls, contract carriers, Bill of Lading, Manifest, etc.
• Strong written and verbal communication skills.
• Strong organization, prioritization and multi-tasking skills.
• Good leadership abilities with capability to work in a hands-on environment.
• Good analytical, decision-making, problem-solving, and business acumen skills.
• Ability to work across business units, as well as with vendors and third-party services within a time-sensitive work environment.
• Proficient in Word, Excel and PowerPoint.
• Ability to travel up to 15% as necessary.

Nice-to-haves

• Knowledge of transportation on-boarding software required; experience with Cadec or Omnitracs preferred.

Benefits

• Excellent benefits package, including 2+ weeks PTO and 7 paid holidays.
• Eligible for healthcare (single and family) first of the month following date of hire.
• 401(k) plan with employer match available.
• Employer paid Life Insurance, Short Term and Long-Term Disability.
• Paid Parental Leave after six months.
• Annual bonuses (variable depending on organization performance).