Job Description
Need to live in Manitoba, Canada to be considered for this position.
Position: Help Desk Technician
Pay Rate: 22/hour
Type: Contract
Key Requirements:
- Proficient experience with Windows 11 and Apple iOS systems.
- Hands-on experience with Microsoft Intune for mobile device management.
- Strong understanding of PC hardware and software troubleshooting.
- Proven ability to manage and resolve helpdesk tickets.
- Excellent customer service and communication skills.
- Ability to work efficiently in a fast-paced, dynamic environment.
Additional Must Have's:
- Position is a Government service desk operating 24/7 so shift work will be required
- Training will be for 6 weeks Monday to Friday from 7am - 3:30 or 8am - 4:30 and then schedule will change a bit after training, but bulk of calls will be Monday to Friday so expect Monday to Friday schedule with varying shift hours
- Working remote from home
- Must reside in Manitoba
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