Technical Program Manager - Point of Sale

About the Company

Sophus It solution is looking for an Technical Program Manager in Vancouver, BC. Our mission is to provide innovative IT solutions that empower businesses to achieve their goals. We foster a culture of collaboration, creativity, and continuous improvement.

About the Role

Lead complex, cross-functional Point of Sale (POS) programs across store systems and omnichannel touchpoints. Drive alignment, execution, and on-time delivery of POS initiatives supporting in-store and omnichannel retail experiences.

Responsibilities

• Own large, multi-stream POS programs including store POS applications, peripherals, store networking, and integrations with enterprise systems
• Coordinate delivery across Engineering, Product, Store Operations, Architecture, Security, and external vendors
• Drive program scope, milestones, dependencies, risks, and success metrics for POS initiatives
• Support roadmap, release, and backlog planning for POS platforms and store rollouts
• Manage store rollout readiness, pilot execution, cutover planning, and post-deployment validation
• Ensure alignment with security, compliance, and store operational requirements
• Identify and resolve cross-team dependencies impacting store launches and upgrades
• Provide clear executive-level status reporting on progress, risks, and mitigation plans

Qualifications

• 8+ years of Technical Program Management experience
• Proven delivery of large-scale POS or store technology programs
• Strong understanding of POS architectures, store systems, and omnichannel retail flows
• Experience managing software deployments and phased store rollouts
• Deep knowledge of Agile delivery frameworks (Scrum, SAFe)
• Excellent stakeholder management, communication, and problem-solving skills