L3 Engineer - Active Directory & Entra Services
Sony India Software CentreJob Description
Position: L3 Engineer - Active Directory & Entra ID Services
Location: Bengaluru
Description
Job Summary
Seeking an experienced Active Directory and Entra – L3 to design, manage, and support enterprise identity infrastructure. The ideal candidate will have deep expertise in Active Directory (on-premises) , Entra (Azure AD) , and related identity management technologies. This role involves complex troubleshooting, architecture design, migrations, automation, and advanced support for hybrid identity environments.
Key Responsibilities
Active Directory Administration
Administer, manage, and support Domain Controllers across multiple domains and forests.
Perform promotion and demotion of domain controllers as required.
Manage forest-level administration, domain and forest trusts, and functional levels.
Configure and maintain Active Directory Sites and Services for optimized replication and authentication.
Design, implement, and manage Group Policies (GPOs) across enterprise environments.
Perform regular AD health checks, database maintenance, and replication remediations.
Manage SYSVOL, Global Catalog servers, FSMO roles, and Windows Time Services.
Implement and maintain AD backup and recovery strategies.
Build, configure, and troubleshoot Windows domain controllers (physical and virtual).
Ensure vulnerability management and patch compliance for AD infrastructure.
Install and configure support tools and monitoring agents on domain controllers.
Manage Certificate Services and provide advanced support for PKI environments.
Administer user, group, and service accounts in Active Directory.
Manage roaming profiles, folder redirection, and cloud storage access controls (Azure storage accounts).
Hybrid Identity & Entra (Azure AD)
Build, configure, and manage Entra Connect / Entra Sync servers.
Manage synchronization rules, processes, and resolve sync errors between AD and Entra .
Administer Azure roles, Administrative Units, and RBAC in Entra .
Manage Entra n Registrations (OIDC and SAML-based).
Design and configure Conditional Access Policies for secure access management.
Manage custom domains, service principals, privileged accounts, and dynamic groups in Entra .
Provide advanced support for Privileged Identity Management (PIM).
Collaborate with IAM teams to integrate OKTA or other IAM tools where applicable.
Automation, Documentation & Collaboration
Develop Power Shell scripts to automate AD, Entra , and user management tasks.
Create and maintain architectural diagrams, technical documentation, and SOPs.
Coordinate with end users and cross-functional support teams for incident resolution and project delivery.
Contribute to process improvements, automation, and standardization efforts.
Prepare Root cause analysis and related documentations for incidents and problem management.
Work independently as an individual contributor while providing technical solutions to stakeholders and customers.
Required Skills
8–10 years of hands-on experience in Active Directory and Entra .
Strong understanding of Windows Server platforms, DNS, DHCP, PKI, and networking fundamentals.
Experience with Power Shell scripting for automation and reporting.
Exposure to IAM tools like OKTA, Ping Identity, or similar platforms is desirable.
Excellent communication, documentation, and interpersonal skills.
Strong analytical and troubleshooting abilities with a focus on root cause analysis and permanent remediation.
Preferred Certifications (Optional)
Microsoft Certified:
Identity and Access Administrator (SC-300)
Microsoft Certified:
Windows Server Hybrid Administrator Associate
Microsoft Certified:
Azure Administrator Associate (AZ-104)
ITIL Foundation Certification
Department
Infra - End User Support & Productivity
Open Positions
1
Skills Required
Active Directory;
Entra
Role
Preferred Certifications (Optional)
Microsoft Certified:
Identity and Access Administrator (SC-300)
Microsoft Certified:
Windows Server Hybrid Administrator Associate
Microsoft Certified:
Azure Administrator Associate (AZ-104)
ITIL Foundation Certification
Location
Bengaluru
Education/Qualification
Engineering Graduate or Equivalent
Years Of Exp
6 to 10 years
Designation
Senior Software Engineer
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