Benefits

• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Wellness resources

We are hiring a Housekeeping Manager to join our world class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia. Our staff have a passion for delivering an exceptional service experience for our guests and enjoy working in a fast-paced, dynamic and beautiful environment. Working at Sonora Resort, a Relais & Chateaux property, means you are part of a team of passionate professionals focused on working together to deliver an exceptional hospitality experience. Advance your career and grow professionally under the Relais & Chateaux brand alongside a dedicated management team and dynamic seasonal staff. The Sonora lifestyle is unique and exciting, well-suited to those who love exploring the outdoors and working in an environment where every day presents new challenges and opportunities for growth.

Sonora Resort is a remote location located in the Discovery Islands of British Columbia. During the pre-season (February to Mid-April), this position offers a hybrid work-from-home schedule, with one pre-determined shift (5-10 days) per month required working onsite at Sonora Resort, and the option to work from home for the remainder of the month. During the operational season from Mid-April to Mid-October, the Housekeeping Manager will work on site at the Resort in shift work rotations. We are seeking a start date as soon as possible.

Benefits

• Competitive salary and comprehensive extended health and benefits package.
• A remote work policy in the pre-season, with the option to work from home up to 3 weeks per month during the non-operational season (No remote work during the operational season).
• Opportunities for training, professional development and career advancement
• Accommodation: Complimentary private lodging at Sonora Resort during our operational season. Staff are required to leave the island on their scheduled non-working days and are responsible for securing accommodation and further transportation thereafter.
• Meals: complimentary meals, snacks, and non-alcoholic beverages from our staff kitchen during operational season.
• Transportation: Water taxi transportation from Campbell River to/from the resort for scheduled work shifts. Transportation to Richmond by flight for scheduled days off may also be available.
• Staff amenities: Staff fitness facility, staff lounge area and hot tub access. Complimentary wifi, cable TV, mini fridge, and internet calling in each staff room.
• Opportunities to enjoy marine activities when available, as well as access to many outdoor activities including hiking trails, trout pond fishing, and Florence Lake at the resort during leisure time.
• Staff and Management social events are planned throughout the year.
• Island Currents Spa: 25% discount on spa services and retail products
• Gift Shop: 25% discount on gift shop items
• Employee Discount Privilege: Special room rate for your immediate family members at Sonora Resort. Special discounted rates for yourself at other Relais & Chateaux properties around the world.

Summary of Responsibilities

The Housekeeping Manager is responsible for maintaining the impeccable cleanliness and presentation standards essential to Relais & Châteaux expectations. Reporting to the General Manager, this role provides leadership and operational oversight of all housekeeping operations, including guest room and public area cleanliness, room assignments, amenity coordination, and inventory control, ensuring every guest touchpoint reflects luxury hospitality excellence. Responsibilities and essential job functions include but are not limited to the following:

Daily Operations

• Set expectations and hold the housekeeping team accountable for demonstrating best practices in accordance with Relais & Châteaux expectations.
• Ensure all guest areas, including guest rooms, common spaces, meeting locations, and washrooms, are maintained to the highest cleanliness and presentation standards.
• Collaborate with Housekeeping Supervisors to ensure all team members have the resources required to perform their responsibilities.
• Work alongside housekeepin