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Senior Manager, Web Program Management

Sono Bello
Full TimeseniorHybrid
IL - ChicagoPosted 5 days ago

Job Description

<div class="content-intro"><p>Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.</p></div><p><strong><em>This position is a hybrid work schedule in Chicago.</em></strong></p> <p>A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member has the opportunity to make a meaningful difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 125+ locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.</p> <p><span data-contrast="auto">Sono Bello is America's top cosmetic surgery specialist, with 150+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">The</span><strong><span data-contrast="auto">&nbsp;Senior Manager, Web Program Management,</span></strong><span data-contrast="auto">&nbsp;is responsible for&nbsp;leading the execution and optimization of Sono Bello’s web initiatives to support patient acquisition, lead generation, and conversion. This role, reporting to the Director of Digital Product,&nbsp;partners closely with&nbsp;Sales,&nbsp;Marketing,&nbsp;Tech, Operations, and external agencies to deliver high-quality, scalable web experiences that align with business goals and enhance the patient journey.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">This is a highly cross-functional role focused on program delivery, operational excellence, and continuous improvement of web performance.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong>KEY RESPONSIBILITIES:</strong></p> <ul> <li><span data-contrast="auto">Work with the Digital Product Director to define strategic priorities and implement the web roadmap</span></li> <li><span data-contrast="auto">Collaborate with the Digital Product Director to scope out and build AI agent solutions into the workflows to streamline the operations and drive efficiency</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Lead cross-functional teams (Sales,&nbsp;Marketing,&nbsp;Tech,&nbsp;Operations,&nbsp;and external&nbsp;agencies) to deliver web initiatives on time and within scope</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Manage execution of key projects,&nbsp;including website&nbsp;maintenance/enhancements,&nbsp;CMS updates,&nbsp;listing management,&nbsp;and feature releases</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Drive ongoing website optimization through testing, personalization, SEO, and UX improvements to improve lead generation and conversion</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Establish and manage program processes,&nbsp;including intake, prioritization, timelines, and resource coordination</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Track and report on KPIs such as traffic, engagement, and conversion; provide insights and recommendations for improvement</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Conduct research and data analyses to support assessment of strategic web opportunities</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Identify&nbsp;risks, dependencies, and delivery challenges; proactively manage issue resolution and escalate when appropriate</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Partner with Legal to ensure web content meets healthcare regulatory standards</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Coordinate with external agencies and vendors to support&nbsp;the&nbsp;successful execution of web initiatives</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong>QUALIFICATIONS:</strong></p> <ul> <li><span data-contrast="auto">8+&nbsp;years of experience in web program management, digital product management, or marketing operations</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Bachelor’s degree in&nbsp;Business, Marketing, or a related field</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Proven experience delivering cross-functional web or digital initiatives in a fast-paced environment</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Knowledge&nbsp;of web technologies&nbsp;(e.g., HTML, CSS), CMS platforms&nbsp;(e.g., WordPress,&nbsp;Unbounce, Adobe Experience Manager), and analytics tools&nbsp;(e.g., GA4)</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Familiarity&nbsp;with A/B testing, SEO, and conversion rate optimization</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ability to manage multiple projects and priorities with strong attention to detail</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong communication&nbsp;and stakeholder management skills</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience in healthcare, retail, or service-based industries&nbsp;is a plus</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong>COMPENSATION:</strong></p> <p>At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $128,000 - $160,000 depending on experience.</p> <p>&nbsp;</p> <p><strong>BENEFITS:</strong></p> <ul> <li>Medical</li> <li>Dental</li> <li>Vision</li> <li>Life Insurance</li> <li>401K</li> <li>EAP</li> <li>PTO &amp; Paid Holidays</li> </ul> <p>&nbsp;</p> <p><span style="color: rgb(236, 240, 241);">#LI-VB1 #Remote</span></p> <p>&nbsp;</p> <p><span style="color: rgb(255, 255, 255);">#LI-Hybrid&nbsp;#LI-VB1</span></p> <p>&nbsp;</p> <p><span style="font-size: 8pt; color: rgb(255, 255, 255);">#LI-Hybrid #LI-VB1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Compensation Range</div><div class="pay-range"><span>$128,000</span><span class="divider">&mdash;</span><span>$160,000 USD</span></div></div><div class="pay-input"><div class="title">Additional Bonus</div><div class="pay-range"><span>$12,800</span><span class="divider">&mdash;</span><span>$16,000 USD</span></div></div></div><div class="content-conclusion"><p>Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.</p> <p>Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. (<em>Benefits eligibility may vary based on employment status.)</em></p> <p>For applicants located in CA:&nbsp;<a href="https://careers.sonobello.com/california-notice/">link</a></p></div>

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Sono Bello

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