Service Advisor - PALS (Parts and Labor Sales) - Mancuso Harley Davidson Crossroads

We are looking for an experienced PALS Specialist (Parts and Labor Sales) for our fast paced Mancuso Harley-Davidson Location!!
 

Responsibilities:

•  Schedule service appointments and obtain customer and vehicle data prior to arrival
• Greet customers in a timely and friendly manner
• Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
• Point out any sales, specials, or new merchandise to customers.
• Provide a complete and accurate written cost estimate for labor and parts
• Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
• Receive proper authorization before any repairs are performed

Requirements:

• Two years experience in dealership position

• General knowledge of vehicle mechanical operations
• Great customer service skills 
• Strong work ethic and thrive in a fast-paced environment
• Active-listening and strong communication skills 
• Ability to follow directions and willingness to learn
• Respect for teammates and a positive outlook

Perks & Benefits:

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off, Increases with Tenure
• Closed on Thanksgiving & Christmas
• Employee Pricing on Vehicles, Parts & Service
• Free & Discounted Gym Memberships
• Travel Discounts on Hotels, Flights & Rentals
• OEM Certification & Paid Manufacturer Training Opportunities
• Career Growth within a Fortune 500 Company

All your information will be kept confidential according to EEO guidelines.