Manager, AI Product

Why You’ll Love Softchoice

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The Impact You'll Have

The Manager of AI Product leads the vision, roadmap, and delivery of AI solutions designed to enhance internal employee productivity and operat

ional efficiency. This role bridges business needs and technical execution, ensuring AI initiatives align with strategic priorities and deliver measurable impact. The Manager, AI product is directly accountable for leading a multidisciplinary AI team, including Solution Architect, Business Analyst, and AI Developer, to deliver end-to-end solutions.

What You Will Do

• Directly lead and develop a multidisciplinary team comprising of Solution Architect, Business Analyst, and AI Developers to own the end-to-end lifecycle of AI solutions from ideation through sustainment.
• Responsible for the work of Solution Architect, Business Analyst, and AI Developer to ensure timely and quality delivery.
• Provide coaching, mentorship, and professional development opportunities to support team growth and capability building.
• Conduct regular team reviews, feedback sessions, and performance assessments.
• Responsible for the development and communication of the internal AI product vision and roadmap
• Partner with business stakeholders, IT teams, and embedded AI specialists to identify high-value use cases.
• Translate strategic business goals into actionable roadmaps.
• Ensure alignment of AI initiatives with organizational goals and employee experience objectives.
• Evaluate and prioritize AI opportunities using impact/complexity grids and business value mapping.
• Maintain a transparent backlog of AI initiatives, balancing quick wins with strategic projects.
• Stay updated with the latest AI trends, technologies, and innovations and apply them to improve existing and future solutions.
• Collaborate with the AI Enablement Lead to drive change management and adoption strategies.
• Lead the AI Center of Excellence (COE) to build AI skills, promote thought leadership, intake new opportunities, and ensure governance on solution design.

What You Will Bring To The Table

• 7+ years of experience in product management and solution development with AI/automation or enterprise IT solutions.
• Knowledge of software development tools, frameworks, and platforms, such as Visual Studio, .NET, AWS, or Azure
• Strong understanding of AI technologies (e.g., Generative AI, automation platforms, agentic workflows).
• Familiarity with enterprise IT environments, data governance, and security standard.
• Expert strategic thinking and leadership skills
• Excellent stakeholder management and facilitation skills.
• Proven ability to lead cross-functional and multidisciplinary teams and drive consensus.
• Strong presentation and storytelling skills to articulate vision and impact.
• Adoption and usage of AI solutions across internal teams.
• Reduction in manual effort and measurable efficiency gains.
• Positive employee experience and engagement with AI tools.
• Delivery of prioritized AI initiatives on time and within scope.
• Continuous improvement and innovation in AI solution portfolio.

Pay Range

The typical base pay range for this role is $99,750 - $159,600.

Note: the pay range represents the full pay range for this position. Each individual offer will take into consideration a range of factors, including prior experience and geographic location.

In addition to the base salary, this role is eligible for additional elements of compensation including (cell allowances, annual bonus, or commissions etc.), as well as a comprehensive benefits plan.

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achievi