Food And Beverage Operations Manager

“Sodexo promote an inclusive and diverse workplace and encourage applications from individuals of all backgrounds.”

🧭 Position: Operational Manager – F&B & Banquets

📍 Location: Ahmedabad

📋 Reports To: Site Head / Site Director

Job Description

We are committed to creating exceptional workplace and hospitality experiences through high-quality Food & Beverage services, banqueting, and event management. Our environment values professionalism, inclusivity, service excellence, and continuous improvement.

This is an opportunity to join a premium corporate hospitality setup where operational excellence, attention to detail, and guest satisfaction are paramount. The role offers the chance to lead high‑impact VIP events, conferences, and daily F&B operations, contributing directly to client satisfaction and organizational reputation.

Role Description

The Operational Manager – F&B & Banquets will be responsible for managing end-to-end VIP events and banquet operations, while overseeing daily F&B service operations within a corporate environment. The role requires strong leadership, operational rigor, stakeholder coordination, and the ability to deliver seamless, high-quality service experiences for senior leadership and guests.

Key Responsibilities

🔹 F&B Operations & Banqueting

• Manage and execute end-to-end VIP events within corporate premises
• Oversee daily F&B service operations, ensuring premium quality and service standards
• Supervise banquet operations including setup, service flow, execution, and post-event closure
• Ensure adherence to service SOPs, hygiene, safety, and compliance standards

🔹 Team Leadership & Stakeholder Coordination

• Lead, train, and monitor the F&B service and banquet teams for smooth daily operations
• Coordinate with internal stakeholders, senior leadership, and external vendors for seamless event planning and execution
• Ensure exceptional guest satisfaction, especially for high-profile and VIP guests
• Address guest concerns and escalations promptly and professionally

🔹 Operational Control & Reporting

• Monitor inventory levels, cost control, manpower planning, and resource utilization
• Maintain operational discipline and service consistency across all events and services
• Prepare operational reports, MIS, and performance insights for management review

Key Requirements

🔹 Experience

• Minimum 13+ years of experience in luxury hotels or premium hospitality brands
• Strong exposure to banqueting, MICE, conferences, and large-scale events
• Proven ability to manage high-pressure, fast-paced hospitality environments

🔹 Skills & Competencies

• Strong leadership and team management capabilities
• Expertise in banquet operations and VIP event management
• Excellent communication, interpersonal, and stakeholder management skills
• High attention to detail with a service excellence mindset
• Professional appearance with strong client-facing confidence
• Why Work at Sodexo?

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• Opportunities for professional growth and continuous development.

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• A collaborative, inclusive, and dynamic work environment.

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• Recognition and reward programs to celebrate high performance.

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• Competitive, performance-driven compensation.