Technical Support Engineer, Medical Diagnostics

Responsibility: Cooperate with regional sales and local distributor;

improve the satisfaction of end-user;

Responsible forregional technical support (on-line or on-site), make sure the Maglumi system works properly, improve the satisfaction of distributor and end-user;

Promote the reagent parameters and improve the reagent consumption per analyzer;

Collect the Maglumi installation information, and establish relationship and follow up the reference customers;

Give service training to local engineers and establish relationship with engineers from different distributor, keep on guiding and improving their technical skills;

Apply reagent and spare parts for regional distributor and return the corresponding spare parts in time and follow up the complains;

Other tasks needed from Snibe

Requirements：

More than 5 years’ experience worked in IVD area, have strong technical skills, ability to work independently and perform well under pressure;

Immunoassay experience is more preferred

Able to use English as working language.

Work location:

Udaipur or Any city in Rajasthan, Shimla