Employee Relations Specialist

SINCLUS is a Recruitment / Staffing Company specialized in sourcing of engineering professionals for Global Organizations in the Oil and Gas / Infrastructure Sectors.

Job Title : Employee Relations Officer

Location: Mumbai

Industry : Staffing & Recruitment Agency

Job Summary

The Employee Relations Officer is responsible for fostering a positive work environment by managing employee relations issues, ensuring compliance with labor laws, and promoting effective communication between employees and management. This role plays a key part in maintaining workplace harmony, addressing grievances, and supporting organizational policies and culture.

Key Responsibilities

• Act as the primary point of contact for employee relations matters, including grievances, conflicts, and disciplinary issues
• Address the employee grievances within time frame in co-ordination with the respective officers and managers
• Provide guidance to managers and employees on HR policies, procedures, and labor laws
• Support conflict resolution through mediation and problem-solving strategies
• Ensure compliance with local labor laws and company policies
• Maintain accurate records of employee relations cases and documentation
• Assist in developing and implementing employee engagement initiatives
• Conduct exit interviews and analyze feedback to improve retention strategies
• Support performance management processes and disciplinary actions
• Collaborate with HR and leadership to promote a positive workplace culture
• Develop trust and strong relation between employee and employer

Qualifications & Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 10–15 years of experience in employee relations or HR roles
• Knowledge of labor laws and employment regulations
• Excellent interpersonal and communication skills
• Ability to handle sensitive information with confidentiality and professionalism
• Strong problem-solving and conflict resolution abilities
• Proficiency in HR systems and Microsoft Office

Key Skills & Competencies

• Conflict resolution and negotiation
• Emotional intelligence and empathy
• Strong analytical and decision-making skills
• Attention to detail
• Organizational and time management skills
• Ability to work independently and collaboratively

Reporting To:

HR Manager / Head of Human Resources

Work Environment

Office-based with regular interaction with employees across departments. May require handling sensitive and high-pressure situations.

Salary:

As per industry standards / Based on experience.

How to Apply

If your profile matches to the required skills and are willing to work with Sinclus, send your updated CV with date of availability to

SUBJECT LINE: Employee Relations Officer

Only shortlisted candidates will be contacted.

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