Job Description
Job Location- Dwraka Sector 14 (5 days Working)
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Role & responsibilities
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- Act as a key liaison between schools, internal academic teams, and sales teams to ensure seamless academic operations.
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- Responsible for lead generation through multiple platforms and effectively addressing and resolving queries and concerns.
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- Execute and monitor all academic support activities related to Olympiads, assessments, and school engagements.
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- Manage and analyze academic and sales data to support decision-making and performance tracking.
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- Ensure accuracy and timely updating of student, school, and exam-related records.
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- Prepare structured reports, MIS summaries, and academic documentation for internal and external stakeholders.
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- Drive process improvements to enhance academic workflow efficiency and service quality.
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- Support the sales team by resolving academic queries, providing product information, and coordinating deliverables.
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- Maintain high service standards while handling escalations and ensuring issue resolution within defined timelines.
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- Please share your updated resume on
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\nPreferred candidate profile\n
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- Graduate/Postgraduate in any discipline (Education, Management, or related fields preferred).
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- Language pref. -Marathi, Punjabi,South region (any lang.)( English & Hindi -Mandatory)
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- 1-5 years of experience in academic coordination, sales support, Customer support or operations.
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- Problem-solving mindset with the ability to handle academic and operational challenges.
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- Advanced proficiency in MS Excel, Google Sheets, and documentation .
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- Immediate Joiner at Current Delhi , Dwarka Sec-14
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About Silverzone Foundation
Silverzone Foundation
silverzone.org
On-site
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