Help Desk Manager: Lead Tier 1/2 Support (Hybrid)
Silo SmashersRole Overview
Silo Smashers is hiring a Help Desk Manager: Lead Tier 1/2 Support (Hybrid). This is a full-time hybrid role, based in Arlington. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree in IT or a related field. Strong leadership and customer service skills are essential for this role, along with the ability to obtain DHS Suitability clearance. #J-18808-Ljbffr
Frequently Asked Questions
How do I apply for the Help Desk Manager: Lead Tier 1/2 Support (Hybrid) position at Silo Smashers?
Use the Apply button above to submit your application directly to Silo Smashers. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Help Desk Manager: Lead Tier 1/2 Support (Hybrid) role at Silo Smashers remote or in-office?
This is a hybrid role based in Arlington. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Help Desk Manager: Lead Tier 1/2 Support (Hybrid) at Silo Smashers earn?
Silo Smashers has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Help Desk Manager: Lead Tier 1/2 Support (Hybrid) role at Silo Smashers posted?
This role was posted on April 17, 2026 (52 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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