Security Professional (Security Control Room Operator)

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We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.

The person will be part of a Remote Monitoring team working on a 24x7 basis. The person will work in shifts and will be responsible for overseeing the Security across different offices/factories/other premises from a Central Security Control Room located in Siemens Office at Kalwa, Thane. The person will operate the various Access/CCCTV/other Security Tools and Applications to monitor the Security, Environment and identify, initiate, co-ordinate and complete activities to ensure that the premises remain highly safe and secure.

In addition, the person will also drive initiatives for continuous improvement of the Security infrastructure, Security Applications, Tools and Processes.

Brief Job Description: The person will be part of a Remote Monitoring team working on a 24x7 basis. The person will work in shifts and will be responsible for overseeing the Security across different offices/factories/other premises from a Central Security Control Room located in Siemens Office at Kalwa, Thane. The person will operate the various Access/CCCTV/other Security Tools and Applications to monitor the Security, Environment and identify, initiate, co-ordinate and complete activities to ensure that the premises remain highly safe and secure.

In addition, the person will also drive initiatives for continuous improvement of the Security infrastructure, Security Applications, Tools and Processes.

Responsibilities in Detail

• Monitoring, Recording of Security related issues, building administrative issues, Security & Safety Service Issues and ensure effective resolution through respective resolution groups within the defined TAT (Time Available to Complete Task)
• Support resolution of incidents through connected security systems and support Site team & Security head during investigation of security incident. Direct and coordinate the deployment of appropriate resources to successfully resolve incidents in compliance with policy, contractual and legal requirements.
• To ensure that relevant colleagues and stakeholders are updated of critical incidents via telephone and / or email / text message.
• To operate, monitor and evaluate Integration of Electronic Security Systems (CCTV, Access Control & Fire Alarm System) with Centralized Monitoring / Operating Applications.
• Manage the dedicated emergency telephones and the Walke-Talkie system and be aware of emergency response procedures.
• Ensure health, uptime and efficacy of installed Security systems and associated services in liaison with the respective technical teams by means of regular/periodic checks. This would include the setting up & implementation of an effective preventive maintenance plan.
• Maintain reports on system health and report all emergency alarms as per escalation matrix.
• Generate on demand reports for various locations as per request from the location / BU team.
• Ensure MIS Reporting: Data Collation, Validation & preparing a Final Draft Summary.
• Undertake any other duties that are necessary within the Security Control room and Report any failures or issues to the Security Manager.
• Reviews & identifying security risks related to technical security systems on periodic basis and Remote monitoring enhancement using cost effective and innovative security solution
• Provide trainings on video surveillance, access control system, Fire alarm and other system to security guard and supervisors.

Required Competencies:

• Minimum Year of experience: The applicant must have 4-5 year’s experience of complex security control room operations within a good establishment.
• Qualification: Graduate, Preference for BCA/B.Tech (Electronics & Computer Science) Degree Holders
• Good to have Skills: Cybersecurity, Asset Management, Security Review & Audit, Digitalization / Automation of security operations
• Personal Attributes: The applicant must have the ability to