Retention Specialist (Yoga & Success Coach)

The Role : Sales through Expertise

At Shvasa, we are looking for "Closers" who happen to be "Yogis." We need high-energy professionals who can take a struggling user and turn them into a lifetime advocate. If you have experience in the HealthifyMe ecosystem—managing large cohorts, driving renewals, and hitting aggressive upsell targets—this role is designed for you.

This is a performance-linked, target-based role. You will be responsible for the "Health of the Business" by maintaining a high Retention Rate and driving significant Upsell Revenue.

Why Shvasa?

Are you a Certified Yoga Teacher who also loves the thrill of Sales and Retention? Did you thrive in the fast-paced, coaching-led environment of companies like Healthifyme, but are looking for a platform where Yoga and holistic habit-building are the core products?

At Shvasa, we don’t just "sell subscriptions." We provide LIVE, interactive yoga to a global audience (primarily US / Europe). We are looking for Retention Specialists who understand that a "Renewal" is actually a "Health Win."

Key Responsibilities (Target-Driven) :

• Consultative Sales & Counseling : Use your YTT and Nutrition expertise to provide personalized wellness guidance. You aren't just a coach;

you are a Success Partner responsible for moving the user through the sales funnel.

• Aggressive Revival (The "Win-Back" Target) : Use your sales "muscle" to reach out to cancelled users. You will be measured on your ability to overcome objections, understand blockers, and successfully re-bill / re-engagechurned accounts.
• Upsell & Value Upgrades : Meet monthly revenue targets by identifying "power users" and transitioning them into our high-ticket YTT (Yoga Teacher Training) programs or long-term premium plans.
• Churn Intervention (Proactive Sales) : Monitor real-time attendance data. When a user drops off, you intervene with a "solution-sale" to ensure they don't churn. You are the first line of defense against revenue loss.
• Feedback & Growth Loop : Act as a liaison between the user and the product team. Use your sales insights to suggest features that increase "stickiness" and lifetime value (LTV).

Qualifications

• Certified Yoga Teacher (RYT 200 or higher) – MANDATORY.
• Sales Background is a MUST : Proven track record in B2C sales, retention, or renewal-heavy roles (HealthifyMe, Cult.Fit, or Ed-Tech experience is highly preferred).
• Sales / Retention Experience : Proven track record in a B2C health-tech or fitness environment.
• Shift Flexibility : Willingness to work an evening or night shift (between 6 PM and 8 AM IST) to support our global community.
• Tech Savvy : Familiarity with CRM tools and a data-driven approach to user retention.

The Shvasa Vibe :

We are a team of yoga enthusiasts in the US and India bringing a simplified, non-mystical approach to yoga. We believe in the "magic of real yoga" delivered through modern tech.

Ready to leap into the next generation of Yoga-Tech? If you have the empathy of a coach and the drive of a closer, we want to talk to you.