Sales Development Representative

<p><span style="font-weight: 400;">Sales Development Representatives are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Marin County, California, this role will be responsible for identifying and sourcing new qualified sales opportunities for the Account Executive team. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle following. A successful candidate will schedule product demonstrations between the prospect and the Account Executive and assist the Account Executive with closing the deal through detailed discovery calls and notes that identify key areas of opportunities. <strong>Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California office.&nbsp;</strong></span></p> <h2><span style="font-size: 12pt;"><strong>As a Sales Development Representative, you will:</strong></span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Source and identify qualified opportunities through high volume targeted outbound/inbound efforts (focus will depend on experience and company needs)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely and collaboratively with Sales Leadership to develop and implement appropriate prospect communication plans</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Schedule product demonstrations for Sales Account Executives&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensuring all potential customers are followed up with, rescheduled, and owning the process until demonstrations are completed by Sales Account Executives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generate and maintain expert knowledge of the Shopmonkey Product, the automotive services industry, competition, market happenings and trends</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Oversee that our CRM is being utilized and managed effectively</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Meet and exceed daily KPI’s and monthly quota</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help coach and provide light training of new Sales Development Representatives as you grow</span></li> </ul> <h2><span style="font-size: 12pt;"><strong>To be successful in this role, you'll need:</strong></span></h2> <ul> <li><span style="font-weight: 400;">Ability and willingness to be a team player by collaborating and leading by example</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An honest and genuine approach to helping potential customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Resourceful and adaptable to change and feedback that is given</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to handle objections and proactively address potential roadblocks and/or issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong interpersonal skills and friendly professional demeanor on the phone</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to articulate product value proposition with any level of detail or brevity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prefer successful sales experience in a B2B SaaS environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Desire to grow within our organization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bonus: Fluent in Spanish!&nbsp;</span></li> </ul> <p><span style="font-weight: 400;">This full-time position is compensated at an expected OTE of $80,000. This position is also eligible for equity and standard company benefits.&nbsp;</span></p><div class="content-conclusion"><hr> <h3><strong>Why Shopmonkey?&nbsp;</strong></h3> <h4><span style="font-weight: 400;">Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (<strong>benefits below are mainly for U.S. based, full-time employees).</strong> Other benefits vary upon location outside of the United States, and employment status:</span></h4> <h3><strong>💪🏼 Health &amp; Wellness&nbsp;</strong></h3> <ul> <li><span style="font-weight: 400;">Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date&nbsp;</span></li> <li><span style="font-weight: 400;">Short term and long term disability&nbsp;</span></li> <li><span style="font-weight: 400;">Employee assistance program</span></li> <li><span style="font-weight: 400;"><span data-slate-fragment="JTVCJTdCJTIydHlwZSUyMiUzQSUyMnAlMjIlMkMlMjJjaGlsZHJlbiUyMiUzQSU1QiU3QiUyMnRleHQlMjIlM0ElMjJwZXJzb25hbCUyMGhlYWx0aCUyMGFuZCUyMHdlbGxuZXNzJTIwbWVtYmVyc2hpcCUyMiU3RCU1RCU3RCU1RA==">Reimbursement for a personal health and wellness membership</span>&nbsp;</span></li> <li><span style="font-weight: 400;">Generous parental leave&nbsp;</span></li> <li><span style="font-weight: 400;">401(k) available upon hire&nbsp;</span></li> </ul> <h3><strong>✈️ Time Off&nbsp;</strong></h3> <ul> <li><span style="font-weight: 400;">11 paid holidays&nbsp;</span></li> <li><span style="font-weight: 400;">Flexible time off - take the time off you need!&nbsp;</span></li> </ul> <h3><strong>🥰 Giving Back&nbsp;</strong></h3> <ul> <li><span style="font-weight: 400;">Matching donations for approved charitable organizations&nbsp;</span></li> <li><span style="font-weight: 400;">Group volunteer efforts&nbsp;</span></li> </ul> <h4><span style="font-weight: 400;">Check out our </span><a href="https://www.youtube.com/watch?v=bersjshXlzc&amp;t=3s"><span style="font-weight: 400;">founder’s story</span></a><span style="font-weight: 400;">, </span><a href="https://www.linkedin.com/company/shopmonkey/life"><span style="font-weight: 400;">life page</span></a><span style="font-weight: 400;">, or </span><a href="https://youtube.com/playlist?list=PLazaWgaFFCUBYZvKjH_c4isFhoqOpegSC"><span style="font-weight: 400;">hear from real employees</span></a><span style="font-weight: 400;"> about what it’s like to work at Shopmonkey.</span></h4> <h4><span style="font-weight: 400;">Join our team of </span><a href="https://www.youtube.com/watch?v=psBQ1RnCM1M&amp;list=PLazaWgaFFCUBYZvKjH_c4isFhoqOpegSC&amp;index=2&amp;t"><span style="font-weight: 400;">hungry, humble, smart people</span></a><span style="font-weight: 400;"> who love what they do, and change the auto industry by helping every shop thrive.</span></h4> <h3><strong>About the Industry</strong></h3> <h4><span style="font-weight: 400;">The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.</span></h4> <h3><strong>About Shopmonkey</strong></h3> <h4><span style="font-weight: 400;">Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.&nbsp;</span></h4> <h4><span style="font-weight: 400;">Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.</span></h4> <h4><span style="font-weight: 400;">In 2021 Shopmonkey </span><a href="https://www.crunchbase.com/organization/shopmonkey-io"><span style="font-weight: 400;">raised</span></a><span style="font-weight: 400;"> a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.&nbsp;</span></h4> <p class="p1">In 2022, Shopmonkey <a href="https://www.forbes.com/lists/americas-best-startup-employers">was named</a> #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products &amp; Software Services). <strong>Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in&nbsp;<a style="font-weight: 400;" href="https://r.statista.com/en/employers/best-startup-employers-usa-2023/ranking/">2023,&nbsp;</a><a style="font-weight: 400;" href="https://www.forbes.com/lists/americas-best-startup-employers/?sh=40a2c1a92ad7">2024</a>, and <a href="https://www.forbes.com/lists/americas-best-startup-employers/">2026</a>!&nbsp;</strong></p> <h4><em><span style="font-weight: 400;">Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. </span></em></h4> <h4><em><span style="font-weight: 400;">Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.&nbsp;</span></em></h4> <p><em><span style="font-weight: 400;">Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at&nbsp;<a href="mailto:hiring@shopmonkey.io">hiring@shopmonkey.io</a>.&nbsp;</span></em></p> <p><strong>Please note: </strong>Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:</p> <ul> <li>Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.</li> <li>Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.</li> <li>While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s <a href="https://www.shopmonkey.io/careers">Careers</a> page, or our official <a href="https://www.linkedin.com/company/shopmonkey">LinkedIn Company Page</a></li> </ul> <p>The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from <a href="https://consumer.ftc.gov/consumer-alerts/2023/08/scammers-impersonate-well-known-companies-recruit-fake-jobs-linkedin-and-other-job-platforms">recruiting scams</a> and <a href="https://consumer.ftc.gov/articles/how-avoid-scam">financial fraud</a>. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.</p> <p>&nbsp;</p></div>