As an Operations Manager at Sheinic India Pvt Ltd, Mumbai, your role involves managing complete order processing, production coordination, quality control, packing, and dispatch for both online D2C orders and offline/B2B bulk orders. You will be responsible for overseeing the entire sports jersey production flow from graphics, printing, fusing, cutting, stitching, QC, packing, to dispatch. Your key responsibilities will include creating daily production plans, assigning tasks to each team, tracking order status, managing production deadlines, maintaining order data, ensuring timely dispatches, and sharing daily reports with management.

• *Key Responsibilities:**
• Manage end-to-end D2C online order processing from order receipt to dispatch.
• Manage B2B/bulk order processing including order sheets, artwork, timelines, production, and dispatch.
• Coordinate with the graphics/design team to ensure artwork files are ready and approved before production.
• Oversee complete sports jersey production flow: Graphics Printing Fusing Cutting Stitching QC Packing Dispatch.
• Create daily production plans for each department and ensure work is assigned clearly.
• Monitor daily output of the printing, fusing, cutting, stitching, QC, packing, and dispatch teams.
• Manage sublimation printing and engraving production of customized merchandise orders.
• Track order status daily and ensure no order is missed, delayed, or wrongly processed.
• Maintain proper inward and outward order data for D2C and B2B orders.
• Ensure timely production completion as per committed customer and dispatch timelines.
• Coordinate with courier partners, shipping aggregators, and transport vendors for smooth dispatches.
• Resolve dispatch issues including pickup delays, courier exceptions, RTO, damaged shipments, and delivery concerns.
• Ensure quality checks are completed before packing and dispatch.
• Reduce production errors, wrong customization, wrong size dispatches, and delay-related complaints.
• Conduct regular reviews with production, QC, packing, and dispatch teams.
• Monitor individual team productivity and reduce idle time.
• Prepare and share daily production, pending order, and dispatch reports with management.
• Identify production bottlenecks and take corrective action quickly.
• Coordinate with sales, customer support, and production teams to prioritize urgent orders.
• Build discipline, accountability, and smooth workflow across the complete operations process.
• *Qualifications Required:**
• Production management experience
• Team coordination skills
• Order processing expertise
• Dispatch management proficiency
• Proficiency in Excel/Google Sheets
• Daily reporting capability
• Ability to work under pressure
• Experience in garments, sportswear, sublimation printing, custom apparel, and e-commerce operations

Sheinic India Private Limited is a leading manufacturer and supplier of customized sportswear and branded merchandise, specializing in bulk custom sports jerseys, branded t-shirts, and promotional items. The company ensures high-quality, fully personalized products with quick turnaround times, catering to diverse needs such as employee engagement, marketing campaigns, and sports tournaments. Based in India, Sheinic India guarantees consistent quality, durable products, brand accuracy, and on-time delivery. As an Operations Manager at Sheinic India Pvt Ltd, Mumbai, your role involves managing complete order processing, production coordination, quality control, packing, and dispatch for both online D2C orders and offline/B2B bulk orders. You will be responsible for overseeing the entire sports jersey production flow from graphics, printing, fusing, cutting, stitching, QC, packing, to dispatch. Your key responsibilities will include creating daily production plans, assigning tasks to each team, tracking order status, managing production deadlines, maintaining order data, ensuring timely dispatches, and sharing daily reports with management.

• *Key Responsibilities:**
• Manage end-to-end D2C online order processing from order receipt to dispatch.
• Manage B2B/bulk order processing including order sheets, artwork, timelines, production, and dispatch.
• Coordinate with the graphics/design team to ensure artwork files are ready and approved before production.
• Oversee complete sports jersey production flow: Graphics Printing Fusing Cutting Stitching QC Packing Dispatch.
• Create daily production plans for each department and ensure work is assigned clearly.
• Monitor daily output of the printing, fusing, cutting, stitching, QC, packing, and dispatch teams.
• Manage sublimation printing and engraving production of customized merchandise orders.
• Track order status daily and ensure no order is missed, delayed, or wrongly processed.
• Maintain proper inward and outward order data for D2C and B2B orders.
• Ensure timely production completion as per committed customer and dispatch timelines.
• Coordinate