Technical Support Specialist
Sharp Brains IT And Network ServicesRole Overview
Sharp Brains IT And Network Services is hiring a mid-level Technical Support Specialist. This is a contract role in Chesapeake. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
Locations:
Lenexa, KS
Shelbyville, KY
Batesville, IN
Whistler, Canada
EUC Engineer (Onsite)
Responsibilities
- Perform monthly preventive maintenance on servers, switches, firewalls, CCTV, UPS, and access control
- Conduct daily health checks and share reports with the IT team
- Respond to and resolve incidents as per SLA
- Troubleshoot and configure VLANs, Wi-Fi, VPNs, and firewalls
- Coordinate with OEMs for warranty claims and hardware replacement
- Maintain IT asset inventory and document configuration changes
- Provide end-user support for laptops, desktops, printers, and applications
- Submit daily, incident, and monthly reports with RCA when required
Qualifications
- Diploma or Degree in IT or related field
- 5–7 years of experience in enterprise IT and EUC support
Required Skills
- Strong hands-on experience with:
- Switches, VLANs, Wi-Fi
- Firewalls and VPNs
- Servers, CCTV, UPS, access control
- Laptops, desktops, printers, and peripherals
- Ability to work autonomously and meet SLAs
- Strong documentation and reporting skills
- Fluent in English (verbal and written)
Preferred Certifications
- CCNA, CompTIA Network+, CompTIA A+, or M365
Pay: $24.93 - $27.50 per hour
Application Question(s):
- Are you willing to work on a 1099/ B2B contract?
Work Location: In person
Frequently Asked Questions
How do I apply for the Technical Support Specialist position at Sharp Brains IT And Network Services?
Use the Apply button above to submit your application directly to Sharp Brains IT And Network Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Technical Support Specialist position at Sharp Brains IT And Network Services located?
This position is based in Chesapeake. Sharp Brains IT And Network Services has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Technical Support Specialist at Sharp Brains IT And Network Services earn?
Sharp Brains IT And Network Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Technical Support Specialist role at Sharp Brains IT And Network Services posted?
This role was posted on April 13, 2026 (62 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start