Systems & Network Administrator (L3)

Our client, a high-volume, North American automotive design/manufacturer with a legacy of resilience & innovation, is seeking a skilled Systems & Network Administrator (L3) to join its dynamic team. experience. This role will operate from the company’s North York, ON head office full-time for the first 6 months and then move to a huybrid model; 3 days/week in-office and 2 days work from home.

The Systems and Network Admin reports directly to the Corporate IT Manager and is responsible for all aspects of the IT Operations including project management, IT server infrastructure, virtualization (VMWare), network, cybersecurity, backup systems, business continuity and disaster recovery. This position is a key level 3 support role and escalation point for the IT team. Tier 3 must comfortably work across multiple layers of the stack—networking, server, cloud, security, applications, and automation.

This individual serves as the technical escalation point responsible for solving the most complex infrastructure, network, cybersecurity, and IT/OT issues across 2 company. This role acts as a subject-matter expert for enterprise systems, ensures operational continuity, contributes to architectural decisions, and provides technical leadership to Tier 1 and Tier 2 staff. They operate proactively, reducing incidents, improving reliability, and executing changes with precision and adherence to SOPs. The ideal candidate will have inherent leadership skills as well as excellent interpersonal, communication and critical thinking skills.

The Job:

• Work on projects as assigned and be responsible for meeting project requirements and deadlines
• Familiarize with IT/OT communication paths, PLC interfaces, and MES integration logic
• Collaborate and support other team members to identify and develop scalable server/network designs, solutions and policy recommendations to support a growing infrastructure
• Monitor and administer virtual servers, SAN and network equipment
• Backup and restore critical data and systems
• Monitor and resolve all hardware and software issues and configure all new systems and perform tests on all deployment projects
• Manage routine changes, provision services, deployments, fault isolation, service recovery, and incident analysis
• Strong expertise in Windows Server, Active Directory, Group Policy, DNS/DHCP, virtualization competency with scripting (PowerShell, Bash, Python optional).
• Experience with SIEM/EDR technologies and enterprise security tooling
• Capacity and performance planning, overseeing software upgrades on virtual production platforms
• Review server/network characteristics and recommend procurement of, and/or modifications to server/network components
• Diagnose, troubleshoot and resolve hardware/software issues; identify root cause of network performance problems; take proactive measures to reduce impact and risk of reoccurrence
• Research, develop, and implement IT standards, best practices, and operational procedures - maintaining documentation concerning company infrastructure – server and network
• Monitor the security protocols and identify areas where there are gaps in the existing security policies of the enterprise and recommend resolution
• Participate with vendors in the assessment of new enterprise technology
• Maintain documentation concerning company infrastructure – systems, servers and networks
• Work closely with the Service Desk, IT Operations, Programming and ERP teams to establish alignment and to determine technology needs and direction

Requirements

• Diploma or degree in Information Technology (IT) or equivalent
• 5-10 years of experience as a Network and Systems Administrator or equivalent preferred
• Exceptional communication—able to distill complex issues for non-technical stakeholders
• Analytical mindset with ability to predict operational impact.
• Manufacturing/Automotive sector experience is an asset
• Certification in MCSA or equivalent certification is an asset
• Strong understanding of ITIL, SRE principles, and incident/change management
• Strong understanding of VMWare vSphere/vCenter networking, High-Availability and scalable network service deployment
• Knowledge of windows services and roles such as DHCP, DNS, RDP, IIS, DFS and NTP
• Strong understanding of network protocols
• Strong understanding of network design best practices and experience with the preparation of system administration and operational documentation
• Practical experience in configuring and supporting Cisco Catalyst switches
• Hands on experience in configuring and supporting Wi-Fi mesh networks (Meraki)
• Experience with VOIP phone systems
• Experience with SharePoint
• Experience in managing MS SQL databases is an asset
• Azure/AWS experience
• Experience with On-Prem to Cloud services migrations
• This position is open due to a vacancy within our client company.
• In accordance with the Employment Standards Act’s (ESA) transparency requirements, Shadrach Consulting will provide only a status update to those candidates who are formally interviewed by us or by our client within 45 days of the date of the last interview.

We are proud to support the full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to ensuring the workplace is free from discrimination. During our hiring process, we will notify job applicants that accommodations are available upon request. If a selected job applicant requests accommodation, we will consult with the individual and provide or arrange for the appropriate accommodation taking into account the applicant’s disability-related needs.

Job Types: Full-time, Permanent

Pay: $80,000.00-$100,000.00 per year

Benefits

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Tuition reimbursement
• Vision care
• Wellness program

Application question(s):

• For the first 6 months, this role requires 5 days/week on-site presence in the Head Office in North York, ON. It will then move to a hybrid role: 3 days in-office and 2 days work-from-home. Are you available to comply with this requirement? Note: This arrangement may be subject to change depending on workload needs.

Education

• Bachelor's Degree (preferred)

Experience

• leadship of Tier 1 and Tier 2 staff: 5 years (required)
• VMWare vSphere/vCenter networking: 5 years (required)
• L3 Network and Systems Admin: 5 years (required)

Work Location: Hybrid remote in North York, ON M2J 5C1