Inside Sales Specialist

• This position is responsible for project coordination, service quote, order process and invoicing.
• Also responsible for selling and securing SGS services to dormant clients.
• Also responsible for building effective and professional relationships and close cooperation with key internal customer and support teams, including sales executives, account managers, technical and lab operational teams
• Receive orders from clients, sales, and account management teams for the local and global operations.
• Ensure proper documentation and samples have been received for order processing; manages and
  tracks sample inventory to ensure timely processing.
• Make sure all the information received from customers or their documents are processed into effective
  instructions for the laboratories and any other teams in SGS that will participate in the completion of
  the order.
• Open orders and quotations in the required system(s).
• Communicate client order concerns to the operation, sales and account management teams as required
  by account SOP or other defined client requirements.
• Escalates non routine order, inquiries or service delays concerns or issues to supervisor for resolution.
• Consistently and accurately provides sales reports and other reports timely as required by management.
• Support sales executives and other sales affiliates to issue proposals.

• University graduate or equivalent educational background, preferred in chemistry or business fields.
• 2+ years of client service or inside sales experience in a multinational organization
• Ability to manage and coordinate multiple projects in a fastpaced,
  highly professional environment.
• Ability to establish effective working and team relationships with internal and external customers, work in a collaborative manner.
• Creative and strategic thinking skills to develop innovative
• Capable of building trust, value others and communicate
  effectively.
• Customer focused, high integrity, excellent work ethic.
• Self-managed and responsible to meet targets and goals.
• Strong communication and organizational skills.
• Highly motivated, dependable, and detail oriented.
• Demonstrates ability to acquire new knowledge at a rapid pace.

Salary

$51,0000 - $65,000 USD/Year

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health:  Medical, dental and vision insurance, life insurance, employee wellness programs
• Wealth: Competitive pay, 401(k) with company match (immediate vesting upon enrollment), employee referral program, annual bonus target
• Happiness:
• Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
• Work-Life Balance: Paid-time off (vacation, sick, company holidays, floating holidays, volunteer time)

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.