We are seeking a reliable and organized Office Administrator to support daily operations and assist with basic marketing and business development activities in a fast-paced restoration environment. This role is suited for someone adaptable, detail-oriented, and comfortable handling a variety of tasks.

Key Responsibilities

• General office administration and daily operations support
• Answering calls, responding to emails, and coordinating with clients and adjusters
• Job file setup, documentation, and data entry (photos, reports, invoices)
• Assisting project managers with scheduling, tracking, and follow-ups
• Supporting invoicing, basic bookkeeping, and file organization
• Coordinating with subcontractors and suppliers
• Assisting with marketing and business development tasks (e.g., outreach coordination, maintaining contact lists, supporting client relationship activities)

Qualifications

• Previous administrative experience (restoration/construction industry is an asset)
• Strong organizational and multitasking skills
• Good communication skills (written and verbal)
• Proficient in Microsoft Office; experience with Encircle, Xactimate, or CRM tools is an asset
• Ability to work independently and as part of a team

What We Offer

• Supportive team environment
• Opportunity to grow within the restoration industry

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.