Microsoft 365 M365 Enterprise Support Engineer - 100% Remote
Serco Group plcRole Overview
Serco Group plc is hiring a mid-level Microsoft 365 M365 Enterprise Support Engineer - 100% Remote. This is a full-time role in Herndon. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Provide second-line support for M 365 applications, including Exchange, SharePoint, One.
Drive for Business, Teams and M 365 Groups.
Assist in the administration and troubleshooting of SPO, including site collections, permissions, and workflows.
Support users with document management, libraries, and SharePoint-based collaboration tools.
Work with senior engineers to implement changes, migrations, and enhancements in SharePoint and other M 365 services.
Respond to and resolve M 365-related technical issues via tickets, email, and phone.
Assist with user account management in Microsoft Entra ID (formerly Azure AD) and M 365 Admin Center.
Works with partners/3rd parties and engineering teams to document how the technology is designed and deployed for the service, constantly working with internal and external teams to improve technical configurations and keep them up to date.
Provide basic training and guidance to users on SharePoint and M 365 tools.
Stay updated with M 365 updates and fea.
Support Engineer, Microsoft, Enterprise, Support, Engineer, Remote, Manufacturing, Technology
Frequently Asked Questions
How do I apply for the Microsoft 365 M365 Enterprise Support Engineer - 100% Remote position at Serco Group plc?
Use the Apply button above to submit your application directly to Serco Group plc. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Microsoft 365 M365 Enterprise Support Engineer - 100% Remote position at Serco Group plc located?
This position is based in Herndon. Serco Group plc has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Microsoft 365 M365 Enterprise Support Engineer - 100% Remote at Serco Group plc earn?
Serco Group plc has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Microsoft 365 M365 Enterprise Support Engineer - 100% Remote role at Serco Group plc posted?
This role was posted on March 16, 2026 (84 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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