Full Time Experience Manager at Sephora

Elevate the beauty experience at Sephora as a Full Time Experience Manager in Newmarket, Ontario. Oversee daily operations and develop talent to enhance client services within the Beauty, Skin, and Fragrance Studio.

Sephora is actively seeking a motivated Experience Manager for its Upper Canada Mall location. This full-time role requires expertise in team development, training beauty advisors, and promoting innovative technologies to improve customer interactions. You will manage the online reservation system, ensuring a seamless flow of clients while maintaining staffing levels and store organization.

Key Responsibilities:

• Manage daily operations at the Beauty, Skin, and Fragrance Studio
• Train and develop beauty advisors for elevated service delivery
• Oversee client reservation system for service appointments
• Ensure visual merchandising complies with company standards
• Facilitate effective vendor relations and brand training

Requirements

• 2-4 years of experience in a similar role
• Strong verbal and written communication skills
• Proven ability to develop and motivate teams
• Capacity to lift and carry up to 50 pounds
• Willingness to work in a fragrance-filled environment

Drive remarkable customer experiences and team performances at Sephora by leveraging your management and training skills.

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