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This position serves as a working supervisor responsible for the installation, maintenance, and repair of heating, ventilation, and air conditioning systems in commercial facilities. The Lead performs the same hands-on technical work as team members for most of the workday while providing day-to-day direction, coordinating workflow, and supporting safe and efficient operations. This role requires strong HVAC technical expertise, problem-solving ability, leadership skills, and a commitment to high-quality service and customer satisfaction.

TECHNICAL WORK – 75%

• Installs, maintains, and repairs HVAC systems (heating, ventilation, and air conditioning) for commercial facilities.
• Inspects HVAC systems to identify issues such as leaks, clogs, and faulty components.
• Troubleshoots HVAC system problems, including diagnosing issues with electrical connections, thermostats, motors, and refrigerant levels.
• Performs routine maintenance such as cleaning, replacing filters, and checking system performance to ensure efficiency.
• Installs ductwork, refrigerant lines, thermostats, and related equipment according to safety regulations and manufacturer specifications.
• Maintains accurate service records, documenting all work completed, including repairs, installations, and parts used.
• Provides estimates for repair costs, system upgrades, or new installations to customers.
• Explains maintenance procedures, system operations, and repair needs to customers in clear, understandable terms.
• Ensures compliance with safety standards and regulations, including local and federal codes, as well as manufacturer guidelines.
• Collaborates with team members and supervisors to complete complex installations and repairs in a timely manner.

LEADERSHIP – 25%

• Leads a team of HVAC technicians, ensuring they perform their duties according to company standards and safety regulations.
• Monitors team performance to ensure work is completed efficiently and within budget.
• May serve as a liaison for location management to contact outside AC vendor to complete work depending on availability and expertise of the internal team.
• Ensures compliance with safety codes, regulations, and industry standards, including OSHA and local building codes, to ensure a safe work environment for all team members.
• Provides hands-on guidance and technical support to technicians in troubleshooting, installations, repairs, and system maintenance.
• Inspects completed work to ensure quality, accuracy, and adherence to company policies.
• Reviews and approves service reports, work orders, and estimates, ensuring accuracy and timely submission to clients.
• Ensures proper documentation of all work performed, including service records, jobs being referred externally, maintenance logs, and safety inspections.
• Ensures compliance with safety standards and regulations, including local and federal codes, as well as manufacturer guidelines.
• This is not intended to be an all-inclusive list of the essential functions or duties related to this job

MINIMUM Requirements

Education

• High School Diploma or GED required

Certification/License

• EPA Section 608 Universal Certification required
• Valid state driver’s license in good standing required

Experience

• Minimum of 3 years of experience working in commercial HVAC required
• 1 years in a supervisory or leadership role preferred

Knowledge, Skills and Abilities

• Strong knowledge of HVAC systems, components, and troubleshooting techniques.
• Proven leadership skills, with experience in managing, training, and mentoring a team.
• Excellent problem-solving skills and attention to detail.
• Ability to lift and carry heavy equipment (up to 50 lbs.).
• Strong customer service and communication skills.
• Valid driver’s license and reliable transportation.
• Ability to work independently with minimal supervision.
• Ability to pass a background check and drug screening.

Work CONDITIONS

Work Environment

• Exposure to various environmental conditions, including heat, cold, and humidity.
• Work may be required in confined spaces, on rooftops, and in attics or basements.
• Use of safety equipment such as gloves, goggles, and protective footwear.
• Must be comfortable working with high-voltage electrical systems and potentially hazardous materials such as refrigerants.
• Overtime and weekend work may be required depending on workload and emergency service need