Job Description
A fintech firm in Canada is seeking an experienced Support Engineer to enhance the customer support experience. This remote-first role involves troubleshooting technical issues, collaborating across teams, and becoming a product expert to assist customers effectively. The ideal candidate has over 5 years in technical support, strong knowledge of APIs and web technologies, and thrives in a fast-paced environment. The position offers a competitive salary of CA$100K - CA$135K plus equity and attractive benefits.
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