Sales Process Administrator

About the role:

Samsara is seeking a Sales Process Administrator to help manage and execute pre-sales and post-sales activities that support our global sales teams. This role requires someone with strong attention to detail, the ability to follow structured workflows, and a commitment to operational accuracy and efficiency.

This is a remote position open to candidates based in Mexico. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.

You’re passionate about enabling sales teams through strong process execution.

• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.

You like identifying small improvements that can make a big impact.

• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.

You’re looking for a role that balances consistency with operational problem-solving.

• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

You enjoy working cross-functionally and supporting others.

In this role, you will: 

• Process moderate-complexity sales transactions, including contract validation and PO review.
• Monitor and triage support tickets from the sales team.
• Collaborate with Sales, Finance, and Sales Operations to ensure accuracy in deal setup.
• Identify and flag process inefficiencies or blockers.
• Maintain and update Salesforce with accurate deal and contract data.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 1–2 years of experience in Sales Operations, Customer Support, or similar roles.
• Proficiency in English and Spanish.
• Experience working in Salesforce or similar CRM tools.
• Strong attention to detail and cons